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“Beware of remodeling construction...but friendly staff” 3 of 5 stars
Review of Philadelphia Airport Marriott

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Philadelphia Airport Marriott
3.5 of 5 Hotel   |   1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153   |  
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Ranked #53 of 82 hotels in Philadelphia
Pennsylvania, USA
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
“Beware of remodeling construction...but friendly staff”
3 of 5 stars Reviewed March 17, 2013

Due to a missed connection our airline gave us a voucher to stay at the airport Marriott. It was late and we were tired and cranky from our travel mishaps, but relieved to have a place to stay that we could walk to within the airport. We were first greeted by a chaotic lobby area that was filled with convention tables and noisy conventioniers. Loud piped in music added to the scene, but the front desk staff was super welcoming and apologetic, explaining that remodeling had caused them to have to relocate some of their services. The room was fine. On leaving early in the morning the lobby scene was wild again and we were greeted by staff who seemed to be stationed there to rescue people like us ad they escorted us to where we needed to go.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Oxford
Top Contributor
68 reviews 68 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 16, 2013

Cant believe I'm writing this. I hold Marriott Hotels as the gold standard. This one was poor. I got in late (midnight) and so just wanted to crash. The room looked ok...but it Was only next morning I found rubbish on the floor, there were no large towels in the bathroom plus there was only 1 coffee tray. Come on Marriott! Like I said - it was like the room was half made up and I really couldn't care when I got in as I was shattered. There is also a lot of renovation going on at the hotel. I don't think it has restricted many services (no pool tho), but it is quite disrupted. You pay a premium for this location too.

Positives:
The staff were lovely and when I called to report the coffe and towel situation they sorted it right away. Also, another positive, you can't beat the location to the airport. It is 3 minutes walk so ideal if you have a late flight like mine. Finally, the lovely lady at reception gave me a couple of bottles of water when I inquired if water was in the room...plus the gym had free fruit & water bottles. A nice touch. Only these points drag the rating up to 3 stars.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 13, 2013

To put it mildly this place is a major disappointment. I cannot believe that this is a Marriott. The rooms are old. The sheets where not cleaned (although the bed was made). The temperature control device was not functional. The tub and its drain was filthy. The staff said that they could get an engineer to the room "within the next several hours." It had more in common with a regional hotel in Bangladesh of no name than a modern hotel in the United States. Yes, it was close to the airport, but far from the brand that I have grown accustomed to that is the Marriott. If you don't mind a sweat box to sleep in without modern conveniences that we expect (clean room, clean shower), then this is your place. Oh yes and the killer... No wifi internet in the rooms. You cannot even buy it

Room Tip: Go stay anywhere else. The only step down would be the street.
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  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 11, 2013

The Philly Airport Marriott really takes into account that people are traveling all hours of the day/night. We arrived on our honeymoon night before our flight the next day. We had quick service at the front desk and were given information on how to get breakfast, the shuttle to the airport, and a quick check-out all in under 10 minutes time. The second floor restaurant was even open for us to grab a quick bite to eat around 1am or so. We were starving so this was a huge plus! The next morning our checkout was quick and the shuttle was prompt as promised.I would stay again before our next trip to expedite travel time in the morning. Definitely worth the while.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
237 reviews 237 reviews
25 hotel reviews
Reviews in 63 cities Reviews in 63 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 3, 2013

Park in the attached garage (about 20 a night) a d you never leave the airport again until you board your plane. You are literally steps from airport checkin. Rooms are average mid level Marriott quality, but you forget about that as you wake in the morning and roll your luggage from your room into the Airoprt.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michigan
Top Contributor
77 reviews 77 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 2, 2013

I was pleasantly surprised at the quality and comfort of the hotel. I stayed over night for a business trip. My room was on the 9th floor and very quiet. The room was clean and in good repair, which is not always the case with airport locations.
Pros. Newly renovated room, quiet. Kiosk in lobby for airline
Cons. Hotel is renovating so some of my colleagues had rooms that hadn't yet been upgraded

Room Tip: Ask for a room that has already been updated
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quakertown, Pennsylvania
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 28, 2013

We had an early flight out in the morning and stayed here the night before for convenience. We have done this several times and it has always worked out very well. The price is a bit high, but it is worth it for the ease of checking in, relaxing and just grabbing the shuttle to the terminal in the morning. When we were there they were doing renovations on the restaurant on the main floor so the dining and bar area were moved to the second floor. It all worked out very well. Will definitely stay here again when we have an early flight.

Room Tip: As with most airport hotels, the upper floors and those facing the runways are the best rooms with a...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Philadelphia Airport Marriott

Address: 1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#45 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Philadelphia Airport Marriott 3.5*
Official Description (provided by the hotel):
This Philadelphia International Airport hotel is conveniently located minutes away from downtown Philly. The hotel provides comfortable accommodations as well as high speed internet and work areas. ... more   less 
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Also Known As:
Philadelphia Airport Marriott Hotel Philadelphia
Philadelphia Marriott

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