We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to standards I would expect from Marriott” 3 of 5 stars
Review of Philadelphia Airport Marriott

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Philadelphia Airport Marriott to your Saves list
Philadelphia Airport Marriott
3.5 of 5 Hotel   |   1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
$25 Daily Credit
Ranked #50 of 83 Hotels in Philadelphia
chicago illinois
Top Contributor
83 reviews 83 reviews
75 hotel reviews
Reviews in 45 cities Reviews in 45 cities
56 helpful votes 56 helpful votes
“Not up to standards I would expect from Marriott”
3 of 5 stars Reviewed November 6, 2012

Stayed 1 night for business. Hotel is a little dated. Bathroom fixtures a little corroded, furniture tired and scratched. Concierge lounge ok. But I felt the service could use some sprucing up, along with the hotel. Ate dinner in the lounge - it does serve late which is a godsend if you get in late. Easy to get to by walking through the B terminal. The shuttle from other terminals is a little slow and unreliable. Other reviewers gave this place a 5 star - that surprises me - maybe it was bad timing for me, but I just wasnt very impressed.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

458 reviews from our community

Traveler rating
    99
    194
    103
    40
    22
See reviews for
84
60
42
204
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 6, 2012

I recently spent two nights at the Philadelphia Airport Marriott because of a late arrival and an early departure. Overall, the hotel is great and the service was friendly and helpful.

Pros: Location, location, location. It's a three minute walk from the hotel to the airport terminal, which gave me plenty of extra time in the morning before my flight. The staff was pleasant and very helpful. I scheduled a wake up call at 5a and the phone rang as planned. The restaurant, while pricey, does not disappoint. I enjoyed a egg white frittata and very good coffee. The front desk was helpful in directing me to the shuttle and giving me information about the airport terminal. I'm a Marriott Rewards member and I was thanked for my loyalty.

Cons: The beds are a bit firmer than I usually prefer, but overall it was comfortable. The rooms are dated and could use a makeover. The first night, I was placed in an accessible room. The shower in that room was terrible. Thankfully, on my next stay, I was in a regular room that had a great rain shower with great water pressure.

My only complaint, and this probably isn't Marriott's fault is that you can't walk from the rental car pick up to the hotel because there are no sidewalks. It would take less than five minutes to walk it, but you have to take a shuttle because it is unsafe to walk.

I recommend staying here if you are catching an early flight. They cater to business travelers and do a very good job of it.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new jersey
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 5, 2012 via mobile

Booked this hotel last minute for a great price on Priceline. We arrived at 4:30 and were told a room would not be available for two hours! No apologies, no sympathy and not an ounce of politeness. When we finally got our room, we were pleased to find a clean good sized room. You cannot beat the airport location where you do not even have to go outside to enter the airport. Checkout was just as unfriendly and cold. If it were not for the poor customer service this could be a great hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warminster, Pennsylvania
Top Contributor
76 reviews 76 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 5, 2012

My family stayed here (4 adults) on a Monday night in October before going on vacation Tuesday AM. The hotel has a vibrancy to it and yet it was a quiet night's sleep attached to Terminal B. Two of us had drinks at the bar and then moved over to the restaurant for dinner, which was delicious. The rooms were very clean with ultra comfortable beds. In the morning we simply cleaned up, closed our suitcases and strolled over to security before flying south. Will definitely do this again! It beats the hustle and worry of rush hour traffic.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

We landed at 5:00 AM in PAL after an exhausting international flight and couldn't find the hotel shuttle. We called the hotel from the terminal and Janine who answered the phone was just amazing - she organized the driver to come pick us up in a few minutes, she gave us a free breakfast which was a chance to rest till the room was ready and before 9:00AM (!) got us a room which had 2 double beds and a crib as requested so we could rest before the official check-in time. I couldn't thank her enough. This hotel was pricey but definitely worth it, the train to the city was easy to catch, and our next day's flight only a short walk away. Oh - and the windows were so well isolated, I think it was the most quiet hotel I've slept in.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southern california
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 5, 2012

We were in Philly for granddaughters wedding and Hurricane Sandy stranded us. After looking at our Options we decided the best was to head to to Marriott connect to the air port. Location was was we needed.
We had front row seats looking over the airport Marriott style,
My husband intended to do some work ,we had electricity and felt as safe as could be but after much frustration they are too cheap too have wireless in the room. That is why everyone is in th lobby working on their lap tops., I think this is totally unacceptable!

Room Tip: No wireless in the room, they want you to pay I addition to paying top dollar
See more room tips
  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 5, 2012

Good location, easy check in, well signed within the airport and directly connected to the terminals, clean room with updated look and TV. Downsides were parking was expensive (at the airport itself thought there's a small discount for guests and it is easy to use), and internet was charged in the room as per usual with Mariott (which I will never pay for just use wireless hotspot on my phone) and it should be free.

I had a nice view of the runways in my room which I like as its interesting if you're killing a few minutes, but I could not hear the planes at all, so it's far enough away and well insulated I assume.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Philadelphia Airport Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Philadelphia Airport Marriott

Address: 1 Arrivals Rd, Philadelphia International Airport, Philadelphia, PA 19153
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#44 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Philadelphia Airport Marriott 3.5*
Number of rooms: 419
Official Description (provided by the hotel):
Welcoming travelers with exceptional comfort and convenience, the distinctive Philadelphia Airport Marriott hotel's connection to Philadelphia International Airport quickly takes the stress out of air travel to provide guests with a remarkable hotel experience. Directly connected to PHL's Terminal B via sky bridge, guests can forget worries of airport parking and traffic and instead enjoy an easy walk to or from the terminal in a warm and friendly atmosphere. Whether traveling to Philly for business or leisure, the airport hotel's guest rooms and suites, bedding ensembles, are designed for the ultimate in comfort and productivity. Other on-site amenities include Aviation Grill and a fully-equipped 24-hour fitness center. Conveniently located near Lincoln Financial Field, Citizens Bank Park and Wells Fargo Center, guests of this stylish lodging will also find themselves just 10 miles from downtown Philadelphia and the Pennsylvania Convention Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Marriott, Priceline, Hotels.com, BookIt.com, Odigeo, TripOnline SA and Tingo so you can book your Philadelphia Airport Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Philadelphia Airport Marriott Hotel Philadelphia
Philadelphia Marriott

Owners: What's your side of the story?

If you own or manage Philadelphia Airport Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.