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Sheraton Philadelphia Society Hill Hotel: Traveler Reviews

4.0 of 5
One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
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Sheraton Philadelphia Society Hill Hotel
Ranked #25 of 84 hotels in Philadelphia
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224 reviews from our community

Traveler rating
    82
    90
    38
    10
    4
See reviews for
Families
55
 
Couples
46
 
Solo
11
 
Business
73
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
yorkshire
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
“Society Hills Slumber at the Sheraton”
4 of 5 stars Reviewed January 3, 2013

Our stay was just after Xmas for 6 nights. Large impersonal, city hotel but ideal if one is in Philly for a purpose as we were - a wedding! It is probably in the best part of the city as Society Hills is part of William Penn's historic city with Independence Hall, Liberty Bell etc. all a reasonable walk away. The main museums are further but to save on taxis use a number 38 bus from Chestnut / 5th Street. For only $2 this will take you to Benjamin Franklin Boulevard where all the great galleries are situated.

As in all American hotels the rooms were large and the beds even larger! No kettle in rooms just a Starbucks machine for real coffee which was excellent but spoilt by the provision of paper cups! No milk provided of course just a chemical whitener.
On the plus side, a decently sized swimming pool, oddly situated on the top floor so the glass roof let in lots of natural light. I used it regularly and each time, before breakfast, I had it to myself. Fitness suite is nearby.

On the negative side, breakfast is overpriced particularly by American standards; go to a diner instead. The bar is also too expensive again by local standards but it does stock a decent range of local "crafted" beers, all excellent.

The windows are sealed which is fine as the AC is very efficient but oh why so noisy? Probably the same in all rooms.

Staff were chatty and attentive but not always very knowledgeable.

When in Philly dont miss the Rodin Museum and the Barnes collection, the later requires advance booking so popular is it.

Room Tip: All rooms are quiet unless you are above the ballroom when a function is taking place!
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hotelchris about Sheraton Philadelphia Society Hill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review
February 12, 2013
Dear hotelchris,

Thank you for choosing to stay at the Sheraton Philadelphia Society Hill. We thank you for taking the time to review our hotel and apologize for all the unexpected misfortunes you experienced during your stay. We take all guest reviews to heart to better provide the experience they deserve. We hope you consider staying with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice Weekend”
5 of 5 stars Reviewed December 29, 2012

Enjoyed the Society Hill Sheraton for a weekend stay. Great location to historical sites, shopping and restaurants. Checkin was easy and the hotel is very clean. The staff was very helpful. The bar was very nice. Definitely stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask George B about Sheraton Philadelphia Society Hill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review
January 3, 2013
Dear Geroge B.

We enjoyed learning about your experience at the Sheraton Society Hill. We are thrilled you had an excellent time. We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pompton Lakes, New Jersey
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“Beautiful Hotel in Society Hill”
4 of 5 stars Reviewed December 28, 2012

We stayed in the Sheraton Society Hill for only 2 nights, but they were wonderful nights. The hotel was beautiful. The rooms were very nice and were large. We had breakfast both mornings at the hotel and the food was wonderful. We were within easy walking distance of the downtown area and were able to walk to a number of the historic sites in the area, although my daughters favorite destination was the Dave and Buster's 3 minutes away.The hotel even had a kids splash pool which is perfect for my three year old daughter.

The only thing that I didn't like was the parking. The valet parking was almost 150 dollars for my two night stay! I had no idea that parking was going to be that expensive. Had I known in advance how expensive the parking was going to be I might have stayed outside the downtown area.

Room Tip: I don't have any tips on rooms, but the valet parking will set you back about 40 a day.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by travelgirl05667 for Philadelphia
Ask travelgirl05667 about Sheraton Philadelphia Society Hill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review
January 2, 2013
Dear Travelgirl05667,

Thank you for taking the time to review our hotel. We are happy that you had an enjoyable stay and we apologize that our parking options were not communicated to you before your stay. If you decide to return to the Sheraton Society Hill check out our special packages online where we offer a variety of options, including parking.
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Sylvan Lake, Michigan, United States
1 review
“Excellent accommodations.”
5 of 5 stars Reviewed December 27, 2012

The Sheraton Society Hill Hotel is always where I stay when traveling for business to Philladelphia. This hotel is located in walking distance to many fine restaurants and historic sites. The accommodations are above-standard. The hotel is very clean and quiet. The staff is very friendly and attentive.

Room Tip: the corner rooms are exceptionally spacious.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pam K about Sheraton Philadelphia Society Hill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review
January 2, 2013
Dear Pam K,

We enjoy our repeat guests and we thank you for sharing your experience with us. We are extremely excited for your next stay with us.
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New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Centrally located & great service”
5 of 5 stars Reviewed December 24, 2012

This is our second time at this particular Sheraton and we were not disappointed! Society Hill is a great location in Philadelphia, walking distance to shopping, restaurants and points of interest. It is also a lovely neighborhood and there are scenic views overlooking the river from many of the rooms!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask workoutgirl24 about Sheraton Philadelphia Society Hill Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonSocietyHill, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review
January 2, 2013
Dear Workoutgirl24,

We are so happy you came back for a second time. We are always happy when familiar faces come back. We look forward to the next time you come and stay with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Philadelphia Society Hill Hotel

Also Known As:
Sheraton Society Hill Hotel
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton
Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Philadelphia
#17 Business Hotels in Philadelphia
#26 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 
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Sheraton Philadelphia Society Hill Hotel
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