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Omni Hotel at Independence Park: Traveler Reviews


Omni Hotel at Independence Park
401 Chestnut Street, Philadelphia, PA 19106
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Traveler Reviews

81% Recommend
4.0 of 5 stars 162 reviews
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A stinky hotel in a nice part of town.

Omni Hotel at Independence Park

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1 of 5 stars
murrayy 1 contribution
Santa Fe, New Mexico
Mar 20, 2007 | Trip type: Business
1/6 found this review helpful

Shameful, a pathetic and pretentious mistake of a hotel. We arrived late and found a filthy environment ("oh!, we had a big party tonight" - plumbing problems without an engineer on call (no hot water) - a bunch of bad guys run the front desk - the worst kitchen in this good eating city - and the mattress in their "parlor" suites are 2 inches thick at best (right out of the 20s). When we complained
they told us that the hotel and in fact the entire city was booked up and that there wasn't anything that they could do to be helpful until the next morning. We called around and quickly found a great room a few blocks away, and on the river, with a view, at the Hyatt. [----] refunded our monies. Good luck.

  • Liked — not one thing
  • Disliked — tiny thin little mattress and the general filth of the hotel
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay February 2007
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 65+
  • Member since February 19, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $253 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Omni Philadelphia

Omni Hotel at Independence Park

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5 of 5 stars
roadman1 2 contributions
bryn mawr
Mar 13, 2007 | Trip type: Couples

Great hotel. Best service we have had in a hotel over the past 2 years. Sunday brunch is outstanding.

  • Liked — service
  • Disliked — price of parking
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 22, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $253 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Helped in every way they could

Omni Hotel at Independence Park

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5 of 5 stars
psw21 10 contributions
Rye, NY (from UK)
Jan 30, 2007 | Trip type: Family
3/3 found this review helpful

Stayed in the Omni just after New Year with my wife and two sons (2 & 1) and even with two cots and the two queen beds there was plenty of room for the boys to play during the cold days, and evenings. My wife fell ill so never left the hotel, but due to its great location this was not a problem. The housekeeping staff respected the 'Do not disturb' sign absolutely so my wife was able to get plenty of rest while we toured Philly. My parents were also visiting with us and noted that the bar food downstairs was good. Upon departure, we left three of our coats in one of the wardrobes, and once notified, the hotel quickly packaged these up and sent them to our New York home at no additional charge to ourselves. We could not ask more and when we return to see Philadelphia properly this is where we will stay.

  • Liked — Size of the room, quality of service
  • Disliked — Unclear parking fee rules
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since July 18, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Location

Omni Hotel at Independence Park

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4 of 5 stars
PA19 7 contributions
Lancaster, PA
Jan 7, 2007
2/4 found this review helpful

Very good location, nice clean, newish room. Nice lobby, bar` area, piano music playing. Pool area seemed upscale. Parking was a little pricey ( $ 32) to me but its right in CC

  • Liked — Proximity to historic area
  • Disliked — Street noise in room at night
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Member since May 23, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Awesome Philadelphia trip

Omni Hotel at Independence Park

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5 of 5 stars
Sherry-TRIP 1 contribution
Santa Barbara, CA
Jan 3, 2007

My daugther and I arrived late Christmas night for four days at the Omni. The hotel was excellent. We received everything we asked for and more. We had an excellent view of the park and we were pleased to have joined Omni's preferred club since we received beverage's each morning by our door. The rooms were large and comfortable although housekeeping chose to wake us up early (8:00 AM) to clean our room.

The history of Philadelphia is just steps away and the Art Museum is a must!

Transportation was difficult. We waited in a long, slow line for a taxi from the airport in the rain amidst great confusion. Then the returning taxi to the airport argued with me over the flat rate even after stopping mid-ride to put air in his tires. We did take the train to NYC for the day and found the local trains quite accomodating and easy to navigate the schedule. Great trip!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $253 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Omni Hotel at Independence Park Also Known As

Address: 401 Chestnut Street, Philadelphia, PA 19106