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All 84 Philadelphia hotels

Omni Hotel at Independence Park: Traveler Reviews

4.0 of 5
401 Chestnut Street, Philadelphia, PA 19106 (City Center East)
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Ranked #12 of 84 hotels in Philadelphia
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595 reviews from our community

Traveler rating
    304
    196
    52
    32
    11
See reviews for
Families
177
 
Couples
182
 
Solo
36
 
Business
84
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
philadelphia, pa
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Decent but not great”
3 of 5 stars Reviewed January 30, 2013

I stayed this past weekend and was warned in advance that the spa and pool were under construction but the gym was still usable. The gym seems like it was a little neglected (no towls, no way to clean off machines) during the construction but it was a nice gym. The rooms are large and comfortable and it's a great location. The valet guys were nice although they forgot that we had called down for our car making us a little late when we were leaving. Having stayed at the newly renovated Kimpton next door in November and the Omni in January, I'd go back to the Kimpton.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sister Bay, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“just plain good”
5 of 5 stars Reviewed January 30, 2013

this is my first review ever/ the hotel from the start was great / from the friendly greeting to the spacious and pin neat rooms/ to the lobby bartender who make a great margarita and is a wealth of knowledge as to both dining and attactions/ i don't think i asked one question that someone didn't have acopmplete and accurate answer/ kudus to the staff/ jpk sister bay wi

Room Tip: if you can get a room on chestnut st the view would be better/ also higher up in the hotel
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, New York
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
“You won't be disappointed with property, the service is great”
4 of 5 stars Reviewed January 26, 2013

Stayed here for one night and enjoyed a lot of special treatment from a hospitality manager named Christine. I have to say that after letting them know about an event for which I was in town with a younger family member, they made us feel very familiar and warm.

The pool and work out facilities are under construction and you will not see that listed anywhere, so if you expect to use those facilities - ask if its open.

Otherwise, the room had a great view of the birthplace of our nation but the noise does carry up from the street below. The bed is very comfy and the room was very dark and generally quiet.

You will not be disappointed with the location, the service and the overall upkeep of the room if you stay here. A fine value.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hyattsville, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“my first visit to philadelphia- it was good”
4 of 5 stars Reviewed January 25, 2013

from the moment of arrival to departure, we felt special. the location is fantastic! walking distance to all things 'historical'. it is only 2 blocks from the liberty bell exhibit. nor is it a far walk from the famous restaurant row aka south street.
this hotel has definitely been added to the 'do it again' list. i enjoyed all the perks of being a select guest member for sure. i think my stay would have been just as enjoyable had i not as i have stayed at their jacksonville property as well years ago.
this visit i enjoyed a corner room with the most vibrant view. it almost felt 360. i could see penn's landing and more. the bed was so comfy. after walking around for hours i really needed a soft landing! lol i appreciated having the bose clock/radio. there was a bit of staining in the bathroom tub. however that didn't take away from the experience. plus i don't know how they did this: heated towels (maybe it was the steam)! it was heavenly!!! go stay you'll enjoy. the brunch was very tasty with many stations offering hot and cold dishes including complimentary specialty beverages. the staff was extremely friendly and helpful . it felt very genuine. you wont regret your time here.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lewis
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“enjoyable”
5 of 5 stars Reviewed January 19, 2013

My sister from Scotland and I had 3 wondefull days in Phili and the Omni was fabulous!! enjoyed the Pool, and the evening drinks and dinner at the lobby bar were just what we wanted after a busy day. The Bartender/waiter remembered our drinks and preferences from one night to the next and even poured us a drick after he had closed and cleaned up after we came back late from the Theater. Room was on the corner of the hotel and with 3 huge windows had great light and views, right next to the Liberty bell, Hall and blocks from visitors center.....really super location!! helpfull staff and comfortable beds. and Taxis at the door!

Room Tip: go up to minimize traffic noise
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Omni Hotel at Independence Park

Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Philadelphia Omni
Address: 401 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Philadelphia
#6 Romantic Hotels in Philadelphia
#6 Luxury Hotels in Philadelphia
#14 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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