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“Excellent Experience” 4 of 5 stars
Review of Omni Hotel at Independence Park

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Omni Hotel at Independence Park
4.0 of 5 Hotel   |   401 Chestnut Street, Philadelphia, PA 19106 (City Center East)   |  
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Ranked #11 of 83 Hotels in Philadelphia
Connecticut
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Excellent Experience”
4 of 5 stars Reviewed December 4, 2012

My family and I just recently stayed at this hotel for one night for a quick getaway to Philadelphia. The hotel was centrally located and easy to find. All of the staff were kind and eager to help in any way that they could. The valet outside greeted my children and let them know that they could call down to the front desk later tonight and ask for milk and cookies. They loved that and the cookies were yummy. When we checked in the kids were also gDon't expect a large pool. It is really only for doing laps and it was a bit chilly. The hot tub was almost too hot, but nice. The room we had was very spacious, more so than other hotels. THe valet parking was a little pricey- $37.00 and the lot was pretty close by so you could really park yourself. I would definitely stay here again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,066 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Top Contributor
53 reviews 53 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 24, 2012

We picked this location because of its convenience. You can't beat it. As far as the room is concerned, the flat screen TV didn't have a great picture, and the NBC station was silent during some shows...very annoying when you wanted to watch NBC. The king-sized bed was comfortable. The pull-out for the kids wasn't. The staff was VERY nice and accommodating.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester, New York
Top Contributor
115 reviews 115 reviews
69 hotel reviews
Reviews in 52 cities Reviews in 52 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed November 23, 2012

If you want to stay literally down the block from Independence Hall, the Liberty Bell and the Constitution Center, this is the best hotel in the area but is not as convenient for business travelers heading to the Center City district. Service and amenities were just ok, but rooms were nice and restaurant was better than anticipated. Would highly recommend getting reservations far in advance for Amada which is just a few blocks away for the best tapas in town!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 21, 2012 via mobile

11/2012: Valet parking plus tax is $37/day here. Nearby garages are $24-25. The bellman told me they were $6 more. The only advantage is valet has in-out privileges, but you pick this hotel because you want to walk to attractions, right? Other than that, the hotel is nice and you are right in old city. We used the Market Frankford Line to visit the Wanamaker Building/Macys, City Hall, and Reading Terminal.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2012

I stay here about once a year, when I have a board meeting in the area, and am always pleased with the spacious, well-arranged rooms and the generally pleasant atmosphere. The hotel isn't charming or special. It's just nice: big, clean rooms: pleasant staff; plenty of electrical outlets; decent lighting; free wi-fi. This year I had to get a cab at 4 in the morning, and the front desk reliably arranged one.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Libertyville, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 15, 2012

If you're looking to revisit the 90's, the Omni Independence Park is for you! While the whole look and feel of the hotel is woefully outdated, there are some very good attributes. First of all, the location is fantastic. You overlook Independence Park and the staff is lovely. I was there for a meeting and the catering for the event was quite nice. The fitness center is better than most.

On the other hand, the place is dated and looks like it was rode hard and put away wet. Some paint and new carpet is definitely in order. Oddly, the staff had to come into my room several times during my visit for maintenance or to check on the minibar, which is a bit invasive.

The only big time complaint is the restaurant. Azalea is dreadfully soulless and the food is nondescript.

The place could stand a major refreshment but in general the room and amenities were adequate.

Room Tip: High floors. It can be a noisy neighborhood.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed November 14, 2012

It's clean, big rooms, the staff were friendly and all-around excellent, it wasn't noisy for being in the middle of the city, and the location rocks! It's close to the historical sites and about a million shops, restaurants and bars. I will be returning for another visit. It is that good!

Room Tip: Ask for a corner room.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Hotel at Independence Park

Address: 401 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#7 Best Value Hotel in Philadelphia
#11 Business Hotel in Philadelphia
#14 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Hotel at Independence Park 4*
Number of rooms: 150
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia

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