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Omni Hotel at Independence Park: Traveler Reviews

4.0 of 5
401 Chestnut Street, Philadelphia, PA 19106 (City Center East)
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Omni Hotel at Independence Park
Ranked #15 of 84 hotels in Philadelphia
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581 reviews from our community

Traveler rating
    295
    193
    50
    32
    11
See reviews for
Families
169
 
Couples
178
 
Solo
35
 
Business
83
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great location (and you pay for it!)”
4 of 5 stars Reviewed November 24, 2012

We picked this location because of its convenience. You can't beat it. As far as the room is concerned, the flat screen TV didn't have a great picture, and the NBC station was silent during some shows...very annoying when you wanted to watch NBC. The king-sized bed was comfortable. The pull-out for the kids wasn't. The staff was VERY nice and accommodating.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Top Contributor
63 reviews 63 reviews
31 hotel reviews
Reviews in 14 cities Reviews in 14 cities
63 helpful votes 63 helpful votes
“Great Location for Historic District Sightseeing”
4 of 5 stars Reviewed November 23, 2012

If you want to stay literally down the block from Independence Hall, the Liberty Bell and the Constitution Center, this is the best hotel in the area but is not as convenient for business travelers heading to the Center City district. Service and amenities were just ok, but rooms were nice and restaurant was better than anticipated. Would highly recommend getting reservations far in advance for Amada which is just a few blocks away for the best tapas in town!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Park elsewhere”
4 of 5 stars Reviewed November 21, 2012 via mobile

11/2012: Valet parking plus tax is $37/day here. Nearby garages are $24-25. The bellman told me they were $6 more. The only advantage is valet has in-out privileges, but you pick this hotel because you want to walk to attractions, right? Other than that, the hotel is nice and you are right in old city. We used the Market Frankford Line to visit the Wanamaker Building/Macys, City Hall, and Reading Terminal.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Angeles
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Pleasant, spacious, functional rooms, free wi-fi”
5 of 5 stars Reviewed November 18, 2012

I stay here about once a year, when I have a board meeting in the area, and am always pleased with the spacious, well-arranged rooms and the generally pleasant atmosphere. The hotel isn't charming or special. It's just nice: big, clean rooms: pleasant staff; plenty of electrical outlets; decent lighting; free wi-fi. This year I had to get a cab at 4 in the morning, and the front desk reliably arranged one.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Great location, adequate property”
3 of 5 stars Reviewed November 15, 2012

If you're looking to revisit the 90's, the Omni Independence Park is for you! While the whole look and feel of the hotel is woefully outdated, there are some very good attributes. First of all, the location is fantastic. You overlook Independence Park and the staff is lovely. I was there for a meeting and the catering for the event was quite nice. The fitness center is better than most.

On the other hand, the place is dated and looks like it was rode hard and put away wet. Some paint and new carpet is definitely in order. Oddly, the staff had to come into my room several times during my visit for maintenance or to check on the minibar, which is a bit invasive.

The only big time complaint is the restaurant. Azalea is dreadfully soulless and the food is nondescript.

The place could stand a major refreshment but in general the room and amenities were adequate.

Room Tip: High floors. It can be a noisy neighborhood.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Omni Hotel at Independence Park

Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Philadelphia Omni
Address: 401 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Philadelphia
#7 Luxury Hotels in Philadelphia
#10 Family Hotels in Philadelphia
#16 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
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Omni Hotel at Independence Park
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