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Omni Hotel at Independence Park: Traveler Reviews

4.0 of 5
401 Chestnut Street, Philadelphia, PA 19106 (City Center East)
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Omni Hotel at Independence Park
Ranked #15 of 84 hotels in Philadelphia
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581 reviews from our community

Traveler rating
    295
    193
    50
    32
    11
See reviews for
Families
169
 
Couples
178
 
Solo
35
 
Business
83
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Los Angeles
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Pleasant, spacious, functional rooms, free wi-fi”
5 of 5 stars Reviewed November 18, 2012

I stay here about once a year, when I have a board meeting in the area, and am always pleased with the spacious, well-arranged rooms and the generally pleasant atmosphere. The hotel isn't charming or special. It's just nice: big, clean rooms: pleasant staff; plenty of electrical outlets; decent lighting; free wi-fi. This year I had to get a cab at 4 in the morning, and the front desk reliably arranged one.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Great location, adequate property”
3 of 5 stars Reviewed November 15, 2012

If you're looking to revisit the 90's, the Omni Independence Park is for you! While the whole look and feel of the hotel is woefully outdated, there are some very good attributes. First of all, the location is fantastic. You overlook Independence Park and the staff is lovely. I was there for a meeting and the catering for the event was quite nice. The fitness center is better than most.

On the other hand, the place is dated and looks like it was rode hard and put away wet. Some paint and new carpet is definitely in order. Oddly, the staff had to come into my room several times during my visit for maintenance or to check on the minibar, which is a bit invasive.

The only big time complaint is the restaurant. Azalea is dreadfully soulless and the food is nondescript.

The place could stand a major refreshment but in general the room and amenities were adequate.

Room Tip: High floors. It can be a noisy neighborhood.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
2 reviews
“Location. Location. Location.”
5 of 5 stars Reviewed November 14, 2012

It's clean, big rooms, the staff were friendly and all-around excellent, it wasn't noisy for being in the middle of the city, and the location rocks! It's close to the historical sites and about a million shops, restaurants and bars. I will be returning for another visit. It is that good!

Room Tip: Ask for a corner room.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, DC
1 review
“Fabulous for family trip”
5 of 5 stars Reviewed November 13, 2012

We just had a wonderful 3-day weekend at the Omni in Philadelphia for some family fun with our toddler. It couldn't have been a better experience. From the backpack of little toys for our son when we checked in to their spot-on recommendations for child-friendly (but still quality) local restaurants, the service and experience at the Omni made our weekend really special. The room was spotless and had everything we needed. The staff was wonderful -- Andy is a particular gem. We have not stayed frequently at Omnis before but will now be loyal customers for family travel! It's worth every penny.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sarasota, Florida, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Omni Hotel”
5 of 5 stars Reviewed November 13, 2012

Stayed here 4 times and it was always convenient and the staff was very pleasant and eager to help. If yo are staying in the city of Philadelphia and would like to be near all of teh historic places this is the place to stay

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Omni Hotel at Independence Park

Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia
Philadelphia Omni
Address: 401 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Philadelphia
#7 Luxury Hotels in Philadelphia
#10 Family Hotels in Philadelphia
#16 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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