For a 4 star hotel I was expecting so much more. The location was great being right on Market street and across the street from the Reading Terminal.
The rooms on the other hand were really mediocre. Even though we clearly identified that we needed a early check in we didn't receive our room to the regular check in time. Once we finally got our room. It was only a queen size room that surely wouldn't accommodate three adults.
We contacted the front desk and talked to the manager to get a double bed room. When my party started to settle in for the night our sleep was rudely interrupted from 1am to 8am in the morning. Once again I called the front desk to inform them of the disturbance. After 30 minutes they sent someone upstairs to inform our neighbors to be quite. One hour later the noise intensified.
Upon our check out we contacted the manager again and told them that we were highly unsatisfied with our stay. They discounted our stay, but I will make sure that I will not stay here again.
- Official Description (provided by the hotel):
- The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more less
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- Also Known As:
- Philadelphia Loews
- Lowes Philadelphia
- Loews Hotel Philadelphia