Compared to other center city properties we've stayed at, the Loews does a nice job and consistently offers a good experience. Our toddler enjoyed the skyline views and the breakfast setup was excellent as usual. The lady managing the continental breakfast service does a fantastic job - I think her name is Kim. We were there for the alarm that sounded at 6 am and while it should have been communicated much better, I didn't think it was a big deal as the front desk was very helpful when I called. Will definitely be back.