I have the type of job that fortunately allows me to stay in very nice hotels and resorts. I have stayed in several different Loews properties and have never been disappointed until now. In the Loews property located in downtown Philadelphia, I find myself in a nice room, but the bed is a glorified cot. It's called a Murphy bed. Regardless on how you verbally dress it up, it's just a cot. It's very uncomfortable. Sadly the staff here is unable, (translation) unwilling, to properly accommodate me.
If you look into staying here, you may want to specify the accommodations before you commit.

If it were possible to key in 3.5, it would be 3.5 over all. There is the hotel, and there is the bar/restaurant. Hotel first: The hotel is a "repurposed" office building. The building itself is architecturally significant, quite handsome, and wearing its age very well. The conversion to hotel rooms has been accomplished with style and flair. The staff is, in every instance, warm and cordial. The incoming-employee protocol must be very well designed and -managed. Somebody's doing something right. Niggling downsides: the lighting in the rooms is, frankly, harsh. They've employed pigtail CFL's, and, once they get cranked up, they could bleach your teeth. Me, I'd spring for LED's and dimmers (or black market incandescents, from Canada, eh?). ND #2: dial back on the aromatherapy, please. The scent in the lobby, elevator bank, corridors, rooms, is not bad—it just doesn't need to be cranked up to 10. The Bar: this shaves off a point, at least. Mucho problemos: The main area is WAY too live, acoustically. Every customer adjusting every chair makes an unignorable (?) SKREEONK!!! on the hard floor. "Intimate" 2/4 tall tables are tipsy and, apparently, not adjustable—with a couple of sugar packets I could have fixed that. The circular glass table tops have too much of a cantilever toward the perimeter (result: elbow weight at the wrong place tips the entire table top—with occasional entertainment like this, who needs the jazz trio?). Sin of sins: a whiskey sour was ordered, but served in a Tom Collins highball type glass, with ice. The Apocalypse is upon us. The classic gin Martini was effective, but perfunctory. Hints: freeze the glass, freeze the gin, refrigerate the vermouth, shake the bejeesus out of it. If it is made so, the aromatic fog will lift above the crystalline shards of hyper-cold ice, cascade down the frosted skin of glass, and give hope that there is some future for Western Civilization.

The hotel actually was pretty as quite good situated. The staff was nice and helpful.
But there was not wifi in the rooms (at least not free wifi).
Charging Policy:
They charged me two quantities in my credit card the arrival day and two days after without informing me. When I check out they (that should know that I have already paid) did not say anything and I paid all the receipt with cash. They still continue without saying nothing 5 days later when I realize of the charges and I e-mailed and phoned several times without answer to ask the refund my money. Finally, they refund me the money but my sensation is strange...

I was an attending of a Biotronik course held in Loews in February for 3 days and I can say this hotel is in the heart of the Philly with awesome city views. The service was outstanding. Thanks to the star service Onder for his pizza restaurant recommendation. I liked Philly and I liked Loews.