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“Modern Style, convenient location” 4 of 5 stars
Review of Loews Philadelphia Hotel

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Loews Philadelphia Hotel
4.0 of 5 Hotel   |   1200 Market Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #14 of 83 Hotels in Philadelphia
GreenLeadersBronze level
Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Modern Style, convenient location”
4 of 5 stars Reviewed January 10, 2013

We stayed in this hotel NYE and even as busy as it was the staff was very helpful and attentive. Our room was clean and modern and had an incredible view of the city. We had a great time and would definitely stay here again.

Room Tip: A room on a high floor facing market street gives you views of the city north and the river to the r...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 21, 2013
Thank you for taking your time to post a review of your recent stay with us at the Loews Philadelphia. New Years is one of our busiest times during the year and we are happy to hear that are staff of service professionals was still able to be helpful and attentive to you. Thank you for bringing in your New Year in with our Loews family. We look forward to your visit in the future.
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1,948 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (473)
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English first
Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 6, 2013

My girlfriend and I stayed here for one night. The location was great with it being close to Reading Terminal Market, public transportation, and only about a five block walk to the historical landmarks (Liberty Bell, et al.). The rooms have a lot of windows and we got a high floor, so we had a great view of the downtown skyline. The only drawback was you had to pay for wifi.

We got a deal through Travelzoo making the rate reasonable, so that's why we stayed here. For the regular rate, however, we'd probably shop around. But overall it was a nice hotel in a great location making it easy to explore Philadelphia.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 9, 2013
Thank you so much for your post on your recent visit to Loews Philadelphia Hotel. We are delighted that you found our hotel to be in a great location to explore the city of Philadelphia at a competitive price point. We look forward to accommodating your needs in the future and will continue to evaluate the overall value for price our guests received. Thank you again for the insight to your experience..
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Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 2, 2013

I was in Philly for just one night, which happened to be New Year's Eve. I was there to visit my son and his girlfriend. I liked the hotel very much, it met all of my expectations. I was especially pleased with the staff, The concierge, Ashley, was incredibly helpful in finding us a place to eat (my son's girlfriend is a vegetarian, and after all, it was New Years Eve) and was so enthusiastic and friendly in helping us. She found us a great vegetarian place a 10-minute walk from the hotel. It made for a very happy New Year's Eve.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 4, 2013
Wow! What a great review. We are so pleased that you and your family decided to spend New Years Eve with us. We will be sure to share your comments with our staff as well as Ashley on her “incredible and helpful” service. We are delighted you liked the vegetarian restaurant. Thank you and we look forward to your next visit
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Saskatoon, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 2, 2013

From the moment our bags where taken when we walked in to the moment we checked out the stay was great. Service was even better (can't say enough about Willie). Only thing that would make it better would be better WIFI access in the building.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 6, 2013
We were thrilled to see you enjoy your recent stay. Service is our number one priority and we will make sure we share your post with our team. Willie will be very excited to hear that his assistance did not go unnoticed. We look forward to your visit in the future and please take advantage of our complimentary WIFI in the Lobby, Solefood Restaurant, and the Breathe Spa.
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Washington, DC
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

Stayed here for 2 days over the holidays. The room was fine. A solid 4 star, no better than the Marriott across the street, which is strange because the room charges are typically 25% higher than most other 4 star hotels. I would probably not stay here again unless the rates dropped lower than its competitors. Seriously, for the same price I could stay at the westin.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 7, 2013
We appreciate you taking the time to share your feedback on your recent experience and apologize that you found your stay to be just average. All of your comments are taken seriously - including the prices of our rooms. We will be sure to share your comments with our management team. We hope to see you back again in the near future to see our new room renovations, which should be completed by the end of the 2nd Quarter of 2013.
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USA
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 1, 2013

I enjoyed the 3 night holiday weekend stay recently. It was a decent promotion price, the hotel is in good city center location. Very friendly desk and hotel staff overall. We had no problem with requests for forgotten toothbrush, extra coffee, room service... Room was nice overall. Bathroom was not lux but good size. Nice to have an empty fridge for our own stuff instead of minibar. The fitness center and lap pool were nice places, although I was lucky to use pool without crowd.

The lesser points: Thought the bed was a bit soft. Consider switching from Emeril coffee pods to something else. I find it too strong, bitter. The lobby was long, narrow, not enough room for lounging place to wait for friends, etc.. It gets claustrophobic there at check out times. The restaurant bar Sole looks busy and nice but we had plans elsewhere.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 6, 2013
We are pleased that you were satisfied with your overall stay; from our price promotions, our friendly staff, to the lap pool. Loews Philadelphia strives on providing the best of service to all of our guest. We do hope you will come back to see our new enhancements. Our renovation should be completed by the end of the 2nd Quarter of 2013.
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Stowe, Vermont
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2012

Needed some quiet time after Christmas and prior to NYE, destination Philadelphia and my home there, The Loews Hotel!
Great location, incredible associates, love seeing the same faces time after time, they know just how to take care of me.
Great service and vibe, just what I needed again!

Room Tip: Corner king rooms let you enjoy the city view, in from the cold
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 6, 2013
Thank you for taking the time to post a review of your recent stay with us. We are very happy to hear we could give you the much deserved rest and relaxation during the holidays. Guest loyalty is paramount to Loews Hotels and we would love to enroll you into our frequent guest program, YouFirst. Our program offers unique benefits to our repeat guests and we want you to be able to take advantage of them as soon as possible. Enrollment is very easy and you can do so online or by calling our Front Desk. We cannot wait to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
#8 Family Hotel in Philadelphia
#8 Green Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#11 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Official Description (provided by the hotel):
The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more   less 
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Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

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