We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Historic, art deco, urban edge” 4 of 5 stars
Review of Loews Philadelphia Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Loews Philadelphia Hotel to your Saves list
Loews Philadelphia Hotel
4.0 of 5 Hotel   |   1200 Market Street, Philadelphia, PA 19107 (City Center East)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
STOP Drop and Roll
Ranked #14 of 83 Hotels in Philadelphia
GreenLeadersBronze level
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Historic, art deco, urban edge”
4 of 5 stars Reviewed December 29, 2012

My husband checked in here as I was attending (and staying @ the Downtown Marriott) a conference across the street.The space was home to a historic savings bank, PSFS. There is still a nostalgic vault in the lobby. The rooms were very sleek, modern. My husband enjoyed the workout facilities. At the end of my conference I spent 2 nights. The Sole restaurant/bar is great to enjoy high energy club music. We had a ball!
Good location.
Great staff.

Room Tip: We stayed in a corner room with a panoramic city view.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 6, 2013
Thank you for choosing the Loews Philadelphia Hotel for your recent visit. A lot of our guests enjoy the ambiance and the great energy that Solefood Restaurant provides. They also express their interest in the building’s history. As a property on the historical register we make every effort to maintain many of the buildings original designs and décor. We do hope to welcome you back soon to see the results of our major renovation. This should be completed by the end of the 2nd quarter of 2013. Again, thank you for choosing Loews Hotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,950 reviews from our community

Traveler rating
    965
    610
    193
    97
    85
See reviews for
348
527
114
665
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bonita Springs, Florida
Top Contributor
126 reviews 126 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

We stayed here in November. The Loew's is solid and dependable. Very good location. Good lobby restaraunt. Rooms are fine and above average. Nothing superior or outstanding but far from a below average hotel. Definately worth staying here.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 4, 2013
Thank you for sharing your review from your recent visit with us here at the Loews Philadelphia Hotel. We are pleased that you found our hotel to be “Solid and Dependable” and our rooms “Above Average”. We are excited to announce that we have begun our new room renovations and should be completed by the end of the 2nd Quarter of 2013. We do hope you will visit us again to see our new enhancements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 27, 2012

Our confidence has been restored in the Loews Philadelphia! Of the numerous hotels in Center City, we choose to make Loews our home-away-from-home destination when we frequently travel back to Philadelphia.

Recent trips had left a less-than-stellar opinion of this property so we sought some other options. However, we decided to give the hotel one more chance. And I'm so glad we did.

The staff was super-friendly and very helpful. Their welcoming spirit and can-do attitude proved itself through-out our stay. From the front desk staff, to the gym employees to the valet team, to the housekeepers, we were so pleased with their attitude, friendliness and accommodating nature. On Christmas Eve, as we were headed out to see family, it snowed. We had a White Christmas (we don't get many of those in Florida) and I stopped for a second and wondered if Adeline, the fantastic hotel manager, had arranged that!?!

The room we were given was fantastic - spacious, clean, nicely appointed and bright (a corner king with tons of windows - pay the extra $ for these room-types as the views on high floors are amazing!). We had an adjoining living room area too which was a nice surprise.

We will be excited to return next year (even as it will be under construction with a refresh of rooms, main areas) and I'd definitely recommend Loews Philadelphia to anyone needing a central, beautiful, well-run hotel in Center City Philadelphia.

Well done, Loews!

Room Tip: High floor, corner King rooms. Bright and sunny and the views are amazing.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, December 28, 2012
Wow! Thank you for your feedback and giving us another opportunity to make your stay a memorable one. We love reading reviews such as yours. We will be sure to pass your comments on to Adeline our VIP Manager as well as our entire staff. Thank you for choosing the Loews Philadelphia Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark, New Jersey, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 27, 2012

If I could have rated them a 3.5, that would have been my rating. The staff was nice enough and the facilities were okay, great location, nice restaurant and bar. I had a few mishaps like a crazy room key and the staff not mentioning that the pool was being renovated, even after I called to verify the pool hours, but these things happen. I think that the energy or good vibe of the staff is missing. I would definitely stay there again as I have in the past.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, December 28, 2012
Thank you for taking the time to leave a review of your recent stay with us at the Loews Philadelphia. We are pleased that you enjoyed Solefood Restaurant and our great location in the city. I will pass on your comments in regards to your room key and the lack of energy and good vibe to our leadership team. Your feedback is very important to us as it allows us to continually improve. We want every aspect of your stay to be exceptional. Thank you again for you feedback and we look forward to your future visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 24, 2012

First time business, second time pleasure, but this is a great hotel. The hotel restaurant and bar is terrific and the rooms are nice. Clean and great location. The hotel staff was friendly. I wish they had more people at the check in counter, caused us to wait a few minutes, but that is ok. Also, the rooms could use a slight upgrade- old tv and some scratched furniture but overall a nice stay. Comfy bed and nice amount of space. I'll be back again next time down to Philly~!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 3, 2013
Thank you for the recent review you posted. We are delighted that you enjoyed your visit here at the Loews Philadelphia hotel and found our staff friendly, rooms spotless, and Solefood Restaurant terrific. Your feedback is extremely important as it enables us to continually improve our hotel and provide a memorable experience for all our valued guests. I will be sure to inform our Front Office Manager and Director of Engineering of your experience to help improve our service for the future. We are excited to announce that we have begun our new room renovations and should be completed by the end of the 2nd Quarter of 2013. We look forward to the opportunity to welcome you back to the Loews Philadelphia in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Contributor
47 reviews 47 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 20, 2012

I stayed here for just one night but I really liked the Art Deco decor. They did a good job of converting an office building into a hotel. I really liked the look of the rooms. The room was super clean and the views were great. The service was very friendly but not over the top. I had room service for dinner. I liked the fact that they give an estimate when you order as to how long it will take. The food was ok, not fabulous, but perfectly fine. Overall good stay!

Room Tip: The higher the better!
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 3, 2013
Thank you for taking the time to share your recent visit with us here at the Loews Philadelphia Hotel. Your comments about are friendly staff and clean rooms will not go unheard. As a property on the historical register we make every effort to maintain many of the buildings original design and décor; and we are excited to announce that we have begun our new room renovations. Please look for us on Facebook and we do hope you will consider us when you travel plans bring you back to our City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Courtenay, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 20, 2012

have now been in Philadelphis twice now and I would stay again in this hotel again and planning to next year in 2013. The front desk staff was very friendly and called use by name, the bellman Willie was very helpful showing us to our rooms and telling us about things in the area and how to get to them. He was very knowledgable. Or room was very clean and well looked after, we were disappointed that our room was made up in the afternoon as after a morning of sightseeing it would have been nice to relax in the room. The hotel was central to places we wanted to walk to and was only two blocks from the subway and across the street from the train to the airport with a 20 min ride costing $7.

Room Tip: Corner suites are large.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick_Staub, Managing Director at Loews Philadelphia Hotel, responded to this review, January 3, 2013
Thank you very much for the great feedback. Willie will be happy to hear that his name was mentioned in your comments. Loews Philadelphia strives to add a personal touch by addressing all of our guests by name. I am sorry that your room wasn’t cleaned earlier in the day and we will work on improving our response time. As always, we look forward to your next visit and the opportunity to serve you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Loews Philadelphia Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Loews Philadelphia Hotel

Address: 1200 Market Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Philadelphia
#8 Luxury Hotel in Philadelphia
#8 Family Hotel in Philadelphia
#8 Green Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#10 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Loews Philadelphia Hotel 4*
Number of rooms: 581
Official Description (provided by the hotel):
The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, HotelTravel.com, Hotels.com, TravelClick, Cheap Tickets, BookIt.com, TripOnline SA, Priceline, Odigeo and Tingo so you can book your Loews Philadelphia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Philadelphia Loews
Lowes Philadelphia
Loews Hotel Philadelphia

Owners: What's your side of the story?

If you own or manage Loews Philadelphia Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.