The staff was fair, at best. Not very helpful and rather lazy was the impression I got. The hotel was busy due to the New Year's celebrations, and the staff seemed unprepared for the number of people they would be forced to interact with.
The parking is in a garage attached to the hotel, and it comes at a pretty penny. Here is the catch...you get no parking priveleges because you are a hotel guest. Imagine my dismay when I had worked a 12 hour day on New Year's Eve and returned to the hotel to be told the garage was full?? With public parking, nonetheless! Excuse me?
The rooms were small and dank, and the entire property smells like it needs a good scrubbing. Actually, cleaning house from the ground up -- structure and staff-- would do wonders for this location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 23, 2013
Thank you for sharing your experience with us. As you may know, the hotel at which you spent New Year's is now a Wyndham. With a great location plus renovation of all our rooms, public and meeting space and restaurant, and our commitment to unsurpassed service, we believe the Wyndham Philadelphia Historic District Hotel will soon be one of Philadelphia's finest. Please come back and check out our progress. In meantime, safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.