This hotel is in a great location and has an excellent restaurant, with extremely attentive service at dinner--and truly brilliant food. (It rivals some of the nicest restaurants we have been anywhere.) It's breakfast, however, was just good--and the service on both days that we ate there was indifferent to terrible. (Breakfast was included in our rate.) The room was very comfortable, if not exactly up-to-date. We were upgraded several room categories, as the hotel was not busy, and truly enjoyed the amenities in the larger suite. In short, we found the hotel to be extremely good value for what we paid, though it is not the very best of the Four Seasons brand. Still, it would be hard to find a nicer property at this price point.

i stayed there for 2 nights for business. while getting the authentic luxury hotel's service in everyway is expected of a four seasons, it's really a great value for what you pay for. most importantly, it's got a great location within walking distance to streets where you can go after business. the breakfast is awesome - highly recommending the french toast! my room had a veiw to the courtyard, very nice.

For a weekend in Philly, I thought I'd stay at the Four Seasons and see whether it is, as Izzy Sharpe says, the ultimate hotel chain in the world. It was very nice but it did not live up to Izzy's hype.

The service and staff are all top notch. The property is a bit dated and needs an upgrade. The rooms are very nice, but not the finest I've seen. The bathroom needed updating as do the hallways and common areas. The pool area is below ground and also nice, but would be better suited above ground somewhere. I had breakfast in the morning which was also nice, but far from a gourmet breakfast. Incredibly, a five star Canadian hotel chain does not serve real maple syrup with pancakes but heated Aunt Jemmima syrup. When you're staying in a hotel that's supposed to be the best, this type of stuff matters (this is what Izzy Sharpe wrote in his book).

Overall, I had a very nice stay but have stayed in Marriott properties that were nicer than this.

My husband and I stayed here for our anniversary in December.

We were in town for a concert, dinner and some much needed rest. We booked a suite. The suite was a strange layout. The bathroom (very small) was off of the living room upon entry and not attached to the bedroom.

When I went into the bathroom there was a rather large clump of hair in the shower. The shower was small with a dirty fabric curtain.

The room smelled of very strong air sanitizer (it seemed that maybe someone had been smoking and they were trying to mask it). I was glad I had a candle with me.

The walls were thin and it was impossible to nap.

The sheets were a bit worn and it just wasn't a great experience. I recall preferring the Ritz Carlton and will go back there when I return.

When I showed the front desk reception the photo of the hair shower he just looked at me with a blank stare. Overall not what I am used to at Four Seasons. In fact this is my first poor experience with one.