I do not typically stay at the Four Seasons, but did this time for a conference.
Here's the good:
* The hotel itself is attractive, and the staff was uniformly delightful - very welcoming, very accommodating. The staff was the very best thing about the hotel, from check-in to room service to housekeeping, and I hope they are as valued as they should be.
* My room was larger than expected which was very nice, and like everything else the bed was comfortable and clean.
* My room was quiet with regard to external noise.
* It was a relatively short walk (a mile or so?) to appealing restaurants and shopping. It's more like 2 miles to historic landmarks.
* For conference purposes, the rooms were quite adequately sized and the chairs comfortable.
* The immediate area around the hotel is not well serviced, so plan on cabbing or walking
* No in-room coffee? Really? There is free coffee down in the lobby in the morning, but I'm not fit to leave my room until after a cup.
* I did go to the Swann for an evening snack and was very disappointed in what I ordered. It may have been a bad night, or the one bad thing on the menu, I don't know.
* Similarly, the food served for the conference was disappointing. Not terrible, but not anything I'd look forward to having again.
* The fitness room was small, but workable
* The shower - at least in my room - was more of a drizzle than a shower
* There were multiple grades of wifi, the lowest of which (for just web browsing) was free
* The TV had abundant channels but was verrry slow to change channels.
* There is a Whole Foods about a half mile north, which is always handy when traveling.
The odd: There was a neighbor in the room next door who needed to listen to Gangnam Style on LOUD no less than 5 times to start his day, but that's not the hotel's fault.