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“Perfect boutique hotel” 4 of 5 stars
Review of The Independent

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The Independent
3.0 of 5 Boutique Hotel   |   1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust) (City Center East)   |  
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Free Parking
Ranked #7 of 84 hotels in Philadelphia
Mechanicsburg, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“Perfect boutique hotel”
4 of 5 stars Reviewed November 25, 2013

We greatly enjoyed our stay at the Independent Hotel. Parking was a breeze...and inexpensive compared to other prices we had seen and heard about. The room was spacious but not overwhelming. There was little to complain about considering we were in walking direction of almost all attractions and the staff was very helpful/friendly.

Room Tip: 5th floor means you are away from all the noise on the street. Our room faced the city meaning a gr...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 30, 2013
Dear trosts,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am pleased to hear that you found your guest room to be spacious and comfortable, and also that you enjoyed the service of our staff during your stay. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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English first
Rockville, Maryland
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 24, 2013

The hotel amenities are very nice and we liked our room. But both last Friday and Saturday we were awakened at 2:00 a.m. to extremely loud screaming right beneath us that continued for hours, in fact, right until 6:00 a.m. on Sunday morning. Evidently at 2:00 a.m. a nearby club closes, but the party very much continues at truly ridiculous decibels right on Locust. The first night we thought it was just our bad luck. The second night not so much. The hotel provides ear plugs but they were prettty worthless. We won't be going back to see if other nights might be quieter at 2:00 a.m.. Too bad we missed these warnings on Trip Advisor.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, December 3, 2013
Dear Patti P,

Thank you for choosing The Independent and for commenting on your recent stay.

I am sorry to hear that you had noise issues during your stay. Because we are located in a downtown area and restaurant district, sometime you will hear some street noise. I would recommend, for any hotel you stay in, to contact the Front Desk right away if you have any issues. We could have contacted to police for a noise complaint and moved your room for the second night to make you more comfortable.

I am happy, however, to hear that you rated our ‘Cleanliness’ and ‘Location’ 5 stars and our ‘Service’ and ‘Rooms’ 4 stars. If you choose to stay with us again, please feel free to contact me personally and I will make sure that your next stay will be perfect.

Sincerely,
Emily Kuch
General Manager
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Drexel Hill, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2013

We enjoyed our overnight stay on a Friday. The location is very central to most Philadelphia attractions. Our only complaint is the wake up street noise at 2 AM when the bars let out. We were on the second floor. Perhaps if we were up higher it would have been quiet. The morning continental breakfast was fun in the large sleeping room. The free parking was a great bonus, but the lot is not the one directly across the street which was confusing. They called me when my wife left her boots in the room, and we were able to get them back before I left the city.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 23, 2013
Dear Pat P,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am very pleased to hear that you enjoyed the prime location of our hotel, the complimentary breakfast delivered to your door, and our staff's prompt help with retrieving an item you left behind. I am sorry, however, that you had an issue with street noise during your stay. When your travels bring you back to Philadelphia, please contact me ahead of time and I will be happy to make sure you have a quiet, upper level room. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

Loved this little hotel. Our room was comfortable and spacious. The staff was so friendly & accommodating. Loved the breakfast delivered to our door in a cute basket. Great location, we were able to walk everywhere we wanted to visit. There were many wonderful restaurants close by.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 23, 2013
Dear jblen,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am so glad that you not only had a great experience at our hotel and your guest room, but that you also took advantage of the thriving restaurant scene that surrounds us. It is always wonderful to hear that a guest found our staff to be helpful and friendly, and I will be sure to pass your comments on to them. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2013

Loved the hard wood floors, large mirrors, location and view from the window. This is a beautiful hotel located in an arty side of Philly. Staff was really nice and helpful. Free Breakfast was limited to a basket of mostly shelf stable items but it was fun to eat in bed while watching the morning news...

Warning for light sleepers...it's a little noisy 24x7. So noisy that they offer ear plugs on the night stand.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 16, 2013
Dear Tlattus,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am very pleased that you enjoyed the layout of your room and the view from the window. I also love the fact that we have hardwood floors in all of our rooms, and many guests have told us that it makes them feel more at home. I am, however, sorry to hear that you found it to be noisy during your stay. If you choose to stay with us again, please feel free to contact me ahead of time and I would be happy to assign you to one of our quieter rooms. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington dc
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2013

From this point on I will always know exactly where to stay in Philadelphia. The Independent is perfectly located for attending concerts and other events in all the major venues in town. It is also an easy and pleasant walk to the city's rich historic sites. Best of all the staff is beyond gracious. They made my stay incredibly easy and pleasant. My third floor room was as pretty as it was immaculate.
I loved the breakfast basket. As just one example, can you imagine: a croissant that was actually GOOD in a complementary hotel breakfast?
Every element at this charming hotel is exceptionally well thought out. The result is perfect ease and comfort for the fortunate traveller.

Room Tip: My room was on the 3rd floor and even though it was on the street side, perfectly quiet.
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Green Features: They give careful attention to environmental issues.
  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 16, 2013
Dear elizapen,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

I am absolutely delighted to hear that we have become your top hotel of choice in Philadephia. Our staff takes great pride in their jobs, and making guests feel comfortable is where they thrive. I am also glad that you enjoyed our hand delivered breakfast and our perfect location for sight-seeing. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 11, 2013

Pros: From Its Perfect Center City Location (walk to most anything), and the very friendly / helpful staff, oversized rooms, special touches like breakfast baseket and in room Kurig coffee/tea machine and not to mention complimentary city parking (with voucher) just 50 yards away...this hotel delivers tremendous value for your dollar.

Cons: A little noisy on level levels with the open lobby / building design plus the street below but hey your are in the heart of a major city after all, plus they give u ear plugs on your night stand if it really bother you ;) ; Some of the bedding (one pillow) and pillow case could use relpacing wiht stuffing coming out of it

Room Tip: Higer levels will keep you that much farther away from street level nose
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily K, General Manager at The Independent, responded to this review, November 16, 2013
Dear KPS92-5,

Thank you for choosing The Independent on your recent visit and for commenting on your recent stay.

It's wonderful to hear that you enjoyed all the details that make us stand out as a top-rated boutique hotel. I am also glad that you took advantage of our parking offer via TripAdvisor, and that you were satisfied with the overall value of your accommodations. We strive to do the best job we can and comments like yours are greatly appreciated.

Once again, thank you for your feedback and we hope that if you are in need of a guest room, we will remain your hotel of choice.

Sincerely,
Emily Kuch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Independent

Also Known As:
The Independent Hotel
The Independent Hotel Philadelphia
Independent Hotel Philadelphia
Independent Boutique Hotel Philadelphia
Address: 1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#9 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Independent 3*
Official Description (provided by the hotel):
The Independent is a 24-room boutique hotel located in a fully restored Georgian-Revival building located at 1234 Locust Street in the vibrant Midtown Village area of Center City, Philadelphia. Now listed on the National Register of Historic Places, The Independent is ideal for tourists and business travelers looking for a grand feel in a boutique, personalized hotel experience. Our guests experience luxury accommodations in the heart of Philadelphia, and are able to walk to theaters, the Liberty Bell, Independence Hall, Rittenhouse and other Philadelphia attractions. ... more   less 
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