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“Fantastic Hotel” 5 of 5 stars
Review of The Independent

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The Independent
3.0 of 5 Boutique Hotel   |   1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust) (City Center East)   |  
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Free Parking
Ranked #7 of 84 hotels in Philadelphia
Pittsburgh, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Fantastic Hotel”
5 of 5 stars Reviewed January 13, 2013

My partner and I traveled to Philadelphia for a short get-away. This hotel is fantastic. It is clean, very nicely decorated, great furnishings, and in a great location, within walking distance of nearly everything you would want to do. The wine and cheese reception during the week is a hit! Complementary breakfast delivered to the room allows for an easy breakfast in bed. Everyone there was very polite and helpful. Will definitely be staying here again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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567 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Madison
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2013

We were in Philadelphia to see a show. The Independent was a quick walk to the theater district and the parking was less expensive than any of the other hotels in the area. Our room was big and comfortable. We even had a Keurig coffee maker in our room! The fireplace, drinks and fresh coffee in the lobby made this place really homey. Eric at the front desk was outstanding!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Throop, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

My fiance and I took an overnight trip to Philadelphia, and the Independent was the recommended place to stay. The room was beautiful, clean, and very very relaxing. The details in the room make it feel a bit like home too. All the staff members were polite and helpful. We had questions about things to do in the area and they were more than willing to provide insight.

Room Tip: We stayed in the King Deluxe. The room was well decorated and very cozy!
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 5, 2013 via mobile

I've stayed at the Independent a few times and each time has been wonderful. The rooms are charming, clean and provide all the amenities you need. The staff is polite, friendly and had great knowledge of the city. (Collin Huff was especially helpful)

Love the Independent experience!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bloomingdale, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 5, 2013

We have been coming here for a few days for the past three weeks and this hotel has been an oasis for my co-worker and myself. The manager, Colin has been so helpful with everything from our reservations, gym passes and dining suggestions. As this is a botique hotel and all the rooms are different, it's fun exploring each different room. Happy hour (wine & cheese) is the perfect wind down from a busy work day. It truly has been our home away from home.

Room Tip: Don't forget to use the complimentary gym passes. The gym is one block away and great.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 3, 2013

I visit Philly often and have always stayed at the same hotel. This trip I decided to switch to the Independent which proved to be the right choice. From the friendly desk clerks, the relaxed environment to the large room with soaring ceilings, everything worked wonderfully. This is now my new hotel destination in Philly, especially with the perfect location in Center City.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andover, New Jersey
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2012

I prefer boutique hotels over brand name box hotels and The Independent Hotel is a Philly boutique hotel with a little over 20 rooms that is conveniently located within walking distance to everything. There is a parking lot across the street and a parking garage down the street. The subway is close by.

My wife and stayed at The Independent during the Christmas holiday. We were met by Colin at the front desk. (Oh, and the lobby is on the second floor of the building). Colin helped us check in and recommended some restaurants that were open on Christmas Day. Since we got there early, our room wasn’t ready, but we opted to take a room on the second floor. Big mistake! There was an unbearable humming coming from inside the wall that was a motor, generator, pump or something. It would turn off then either immediately come back on or wait a few minutes and then turn back on. I believe it was room 207. When it began to annoy me, I went to the front desk, which was now manned by Eric. Eric came into the room and also heard the noise, but he thought it was the bathroom heater. He turned off the heat and the humming stopped. I was relieved. But when we came back at night after dinner, the humming was there and did not turn off when I turned off the heat. It was definitely a different noise. I could hear the sound of the heater over the humming. It made for a really bad night of sleeping. Not only that, the next morning maintenance guy came into our room without knocking or announcing himself. My wife was still sleeping. He excused himself and left.

I immediately got dressed then went out to the front desk to complain about the noise and the intrusion. Colin and the maintenance man apologized and he still tried to explain why he entered. Whether there is a guest in the room or not, a hotel employee should always announce oneself. Hospitality 101! Since we were staying for three nights, I asked to switch rooms. Colin had no problem and moved us into room 405; the only room on the fourth floor and it was quiet. We loved it.

The hotel offers a complimentary breakfast with a choice of fruit, juice, cereal, oatmeal or muffin and yogurt. Packaged goods, but was a nice surprise that we weren’t expecting. We could make coffee in the room with a Keurig machine, or make coffee, tea or hot chocolate down in the lobby.

They also offer a wine and cheese reception Monday through Thursday evening. Monday night we went down to the lobby, there was wine but no cheese. Seems that they get their cheese platter from the restaurant on the first floor but it was closed on Monday (Christmas Eve) and somebody forgot to tell them. They would also be closed Christmas day so no cheese on Tuesday. But there was a choice of two bottles of white (nobody wanted red) and when one emptied, Eric brought out another. When the other guests left for dinner, my wife and I had a friendly conversation with Eric who I thought was a very nice guy. Since he also had to work Christmas night, we brought him back a dessert from the restaurant and he was grateful.

The negatives: noisy room 207, maintenance man entering unannounced, paint splatters on hardwood floors and housecleaning needs to clean more thoroughly (found dust collecting in certain areas). Lamp on desk was coming apart. No cheese at reception.

The positives: Big rooms, great location, free breakfast, coffee and wine. Wonderful staff (Colin and Eric), hardwood floors and brick walls and chocolate kisses at front desk. I liked the original art by a local artist that was three stories high.

Overall, we had a very good experience. I would recommend The Independent Hotel , but if you are a light sleeper stay away from room 207.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Independent

Also Known As:
The Independent Hotel
The Independent Hotel Philadelphia
Independent Hotel Philadelphia
Independent Boutique Hotel Philadelphia
Address: 1234 Locust St., Philadelphia, PA 19103 (Formerly The Inn on Locust)
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Philadelphia
#6 Family Hotel in Philadelphia
#9 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Independent 3*
Official Description (provided by the hotel):
The Independent is a 24-room boutique hotel located in a fully restored Georgian-Revival building located at 1234 Locust Street in the vibrant Midtown Village area of Center City, Philadelphia. Now listed on the National Register of Historic Places, The Independent is ideal for tourists and business travelers looking for a grand feel in a boutique, personalized hotel experience. Our guests experience luxury accommodations in the heart of Philadelphia, and are able to walk to theaters, the Liberty Bell, Independence Hall, Rittenhouse and other Philadelphia attractions. ... more   less 
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