We were in Philadelphia when Hurricane Sandy hit: all the flights were canceled, all the shops and restaurants were closed. Stranded, we suddenly had to extend our stay at The Independent. And what a terrific job they did: several members of the staff came in and stayed at the hotel for three days to make sure they could take care of guests. They brought in food and extra wine. They let us know where we could still get sandwiches. They extended our parking privileges free of charge. And they put a cheery face on everything, even as they prepared for power outages and other eventualities. After spending hours on the phone with airlines and car rental agencies that were not at all equipped to deal with the hurricane, we relished the gracious service of The Independent.