A gem in University City. Lovely rooms, quiet, and great fitness center. Nice atrium for hanging out. Great Chinese restaurant with a DIM SUM brunch on Saturdays and Sundays. I shoudl go back for a weekend.

Overall a good hotel. Very clean and good comfortable beds.
Room facilities are very good which includes coffee machine and TV.
Has the option that if you choose not to have the sheets changed one morning you can get a voucher for discount in the Chinese/Thai restaurant on the ground floor (serves excellent food). The Scottish gentleman on reception was particularly helpful with queries. (Thank you!)
The hotle is also near a tube station therefore only a few stops from the centre of the city.

However – hotel has very poor communication skills in regard to replying to e-mails and phone messages. Still waiting to hear from them since August in relation to an issue.

While this property might not be the most up do date in terms of furnishings, the people who work there are so nice and helpful it doesn't really matter what the hotel looks like. I arrived from an overseas flight sick as a dog and asked to be allowed to check in early. It was not a problem. Anything we needed from the front desk appeared very quickly, which was amazing because it was Thanksgiving. The bellman was very helpful with my luggage and all the employees were super nice. I would stay here again when in Philadelphia.

Initially chosen for the location, 4 blocks from U Penn Hospital, would rather have been further away at a nicer place. Upon entry into lobby and checking in, was met with an individual that clearly did not get trained in proper customer service behavior. He was unfriendly, unhelpful, unkempt, and seemed annoyed that we were bothering him. The overall smell of the hotel is stale and old. The room was clean but as many have also noted, needs to be updated. No fridge in the room and the bathroom offers the absolute minimum in functionality. Would never stay here ever again and would encourage others to look elsewhere before staying at this hotel.