Initially chosen for the location, 4 blocks from U Penn Hospital, would rather have been further away at a nicer place. Upon entry into lobby and checking in, was met with an individual that clearly did not get trained in proper customer service behavior. He was unfriendly, unhelpful, unkempt, and seemed annoyed that we were bothering him. The overall smell of the hotel is stale and old. The room was clean but as many have also noted, needs to be updated. No fridge in the room and the bathroom offers the absolute minimum in functionality. Would never stay here ever again and would encourage others to look elsewhere before staying at this hotel.
- Official Description (provided by the hotel):
- Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more less
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- Also Known As:
- Sheraton Philadelphia University City Resort
- Philadelphia Sheraton