We chose this hotel specifically because of it's location, and was glad it was a Sheraton, given my Starpoints preference. It was not up to the standards that I have come to expect. First, someone else commented on the friendliness (or lack thereof) of the staff. I am used to being greeted on coming and going....there was none of that. When I checked out, no "how was your stay..."you get the picture.
$30 for a rollaway bed in the room was the most I have ever paid, and should be 1/3 to 1/2 of that per my experience.
Lastly, we returned at about 4 PM after being out all day, and our room was not cleaned. An inquiry revealed that they unapologetically have a policy that they have until 6 PM to get to all of the rooms. My suggestion that this might not be the most convenient for guests who like to come back before dinner was listened to politely.....
Would not be back if not for the location.
- Also Known As:
- Sheraton Philadelphia University City Resort
- Sheraton Philadelphia
- Philadelphia Sheraton
- Official Description (provided by the hotel):
- Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more less
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