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“Beautiful historic hotel” 4 of 5 stars
Review of Chestnut Hill Hotel

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Chestnut Hill Hotel
8229 Germantown Avenue, Philadelphia, PA 19118 (Chestnut Hill)   |  
Hotel amenities
Ranked #11 of 82 hotels in Philadelphia
Denver, Colorado
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
56 helpful votes 56 helpful votes
“Beautiful historic hotel”
4 of 5 stars Reviewed August 17, 2013

We loved the Chestnut Hill Hotel, a historic inn located in the historic Chestnut Hill community of northwest Philadelphia. This boutique property has just 36 rooms, recently renovated along with the hotel. We stayed in the main building. Our room, though small, was beautifully furnished and decorated. Framed botanical prints added a nice touch. The bathroom was elegant, with marble, modern fixtures and lighting, fluffy towels and nice amenities. We also enjoyed the framed black-and-white historic photos of the area displayed in the main lobby and other common areas. The complimentary breakfast was served in an elegant room off the lobby. The food was excellent and enhanced by cloth tablecloths, floral china dishes and fresh flowers on each table. The servers were friendly, courteous, and efficient. A regular restaurant, the Chestnut Grill & Sidewalk Cafe, is onsite. The hotel is just nine miles northwest of Center City, but is a nice alternative for those who prefer a quieter experience in a tree-shaded neighborhood with an abundance of historic homes and other buildings. It's fun to explore the shops and restaurants near the hotel along historic Germantown Avenue, a cobblestone street where trolleys used to run. Parking is conveniently located behind the hotel next to a farmers market. Our only complaint was that our room was not cleaned one day. We had to request that the bathroom be tidied and fresh towels and soap brought. Assume this was an aberration because the hotel seemed well-managed overall. Also, there was some noise from a restaurant under construction at one end of the property, but that is temporary. Overall a very pleasant stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Williamsport, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2013

We stayed at the Chestnut Hill Hotel for 2 nights over a weekend. This hotel is a great place to stay. The hotel is very beautiful, quaint & clean! The neighborhood is a beautiful historic area and a safe area. The hotel staff was very friendly and made sure that everything was to our satisfaction. The hotel has a bar/restaurant on site that was very nice. Will DEFINATELY be going back here again to stay. Thank you Chestnut Hill Hotel for an amazing weekend!

Room Tip: Room on the 4th floor with king bed was very nice. Had 3 windows so a lot of light in the room and...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pebble beach, ca
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

We were here for 12 days visiting a gravely ill relative. The management, without our asking, kept our room rate at the low internet price. The location, staff, rooms and ambience are all superb. Walking or running in beautiful fairmont park is very close

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nh
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013

We stopped on our way to NC- this was such a nice & safe area to stay. We were greeted by all pleasantly and our room was so new and quant. Loved the Carriage house. Although the area around us was under construction during our arrival it did not take away from our enjoyment. The servers at the outside Grill were attentive and welcoming. Within walking distance to several stores and restaurants. Loved our stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 12, 2013

After a great wedding, I was truely upset at this hotel. We made our arrangements 5 months before check-in, we walked around the hotel and picked out which room we wanted to have on our wedding night. I was extremely excited and told many friends and family of the arrangements. Unfortunately at 12:00 on our wedding night, we were told that our room that we choose was occupied and that we would have to settle for another room. This place is a disgrace! I was told to give proof the room that we asked for, was the one we booked. We found our confirmation and a room was not specified. As a consumer I do not see how this is my mistake, I do not what a completed confirmation would look like. If I knew I had to look for a note specifing a room, I would have. I believe the hotel did this as a purposeful bait and switch. Awful establishment and would highly recommend not staying here unless you want to be overcharged and wronged.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 22, 2013

This was our second stay. The first time we paid for a room with 2 double beds and got a suite - there was a wonderful sitting room with a couch and desk plus a bedroom. The second time we paid for the same thing and got a pretty tight room with 2 double beds. Apparently the first time was a fluke - must have been that nothing else was available. I did see other 2 bed rooms that were bigger. Next time I will specifically ask for a bigger room and pay a little more, even if it is not a suite. But, that said - the rooms are very nice, with tasteful furniture and other furnishings. Complementary breakfast is continental plus make-your-own waffles in a very nice dining room. And you can't beat the location - there are so many wonderful shops and restaurants in Chestnut Hill.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2013 via mobile

Great hotel in a great neighborhood. Very quaint and trendy street. Rooms are hip and spacious and luxurious. More like a one bedroom apartment. Great restaurant and bar with outdoor seating. Friendly service convenient parking on street or in lot. Very nice continental breakfast.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chestnut Hill Hotel

Address: 8229 Germantown Avenue, Philadelphia, PA 19118
Location: United States > Pennsylvania > Philadelphia > Chestnut Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Philadelphia
#16 Romantic Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#19 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Upscale boutique hotel located in the Northwestern section of Philadelphia featuring 36 deluxe accommodations and suites. ... more   less 
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Also Known As:
Chestnut Hill Philadelphia
Chestnut Hill Hotel Philadelphia
Hotel Chestnut Hill

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