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“the staff are second to none” 5 of 5 stars
Review of Holiday Inn Philadelphia Stadium

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Holiday Inn Philadelphia Stadium
3.0 of 5 Hotel   |   900 Packer Ave., Philadelphia, PA 19148   |  
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Ranked #67 of 84 hotels in Philadelphia
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“the staff are second to none”
5 of 5 stars Reviewed 6 days ago NEW

I would like to express my gratitude to the staff at Holiday Inn Stadium Philly. We arrived from Australia and were greeted warmly and we're looked after. Even though we arrived very early, Inez McNair on the front desk made sure we had a room immediately and explained all the facilities to us.

Inez is a credit to the organisation

Room Tip: The rooms are spacious, you can't go wrong no matter what you choose
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 5 days ago
We're glad to hear that you enjoyed your stay and that you were well cared for by our welcoming and friendly staff. Your satisfaction is our top priority and we love to hear when our efforts to give you a five star experience have been successful. We hope you'll come back soon and will enjoy our services and accommodations again. Thank you for your feedback.
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466 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Ogden, Utah
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice place. Good location. Restarant in hotel very good food. Pleasant and friendly staff. Parking lot is right there next to the Eagles stadium, Phillies stadium, and the 76'ers arena. Very cool view of them all.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 6 days ago
Thank you so much for sharing your experience with us. I'm so glad that you found your accommodations to be comfortable and convenience that your truly enjoyed your stay with us. We are looking forward to your next visit and want you to know how much we appreciate that you've taken the time to tell us how we have met and exceeded your expectations at Holiday Inn Philadelphia Stadium.
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1 review
5 of 5 stars Reviewed 1 week ago

I have been to this place twice in the past month. Overall I was welcomed by the staff which they are friendly and helpful at all costs. I especially want to thank Thavi and Nykia at the front desk. Also I want to thank Mike and Billy at the bar. Without them there Im not sure if I would of been as happy.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 6 days ago
Thank you so much for all of your kind compliments and feedback regarding your recent stay. On behalf of everyone on our staff, I want to tell you how much we appreciate your business and loyalty. Our primary aim is to give you the most comfortable and enjoyable experience for the best price every time you stay and it is very rewarding to know that we have exceeded your expectations in this regard on more than one occasion. Thank you again for taking the time to acknowledge the friendliness of our staff and share your rating of our services and accommodations. We're looking forward to your next visit!
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Toronto, Canada
Top Contributor
155 reviews 155 reviews
64 hotel reviews
Reviews in 73 cities Reviews in 73 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 1 week ago

We drove to Philadelphia to watch a 76ers game and chose to stay at this hotel because we could walk to the WELLS FARGO Stadium.. The hotel is good. There is a sports bar/restaurant in the lobby, Outdoor pool (closed for the season when we were there), a gift/coffee, snack shop and walking distance to the baseball and hockey stadiums too. The hotel was clean with free wifi. Our room was spacious and we slept well. We would stay here again if going to the area to watch another event.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 6 days ago
We appreciate that you took the time to leave feedback regarding your most recent stay with Holiday Inn Philadelphia Stadium. I'm so glad that you enjoyed your stay and that you found the accommodations to be comfortable and especially conveniently located. We are looking forward to seeing you again when you come back for another game.
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Seongnam
Top Contributor
124 reviews 124 reviews
100 hotel reviews
Reviews in 97 cities Reviews in 97 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 1 week ago

Considering it's an established chain hotel like Holiday Inn, I was pretty shocked at how rude the employees were. Got there about an hour before check in and before I even approached the counter the employee said "Check in isn't until 3." in a pretty rude tone. Didn't bother to offer to hold the luggage. (She did after I asked). I called downstairs once just to ask about how the tap water was (if it was safe to drink). Question that required a pretty simple answer but again, employee seemed annoyed and said in the most annoying tone "Yes it is!" and hung up. While I'd be okay with this at a $20 a night backpackers hostel, it was disappointing for a hotel with such high standard as Holiday Inn. The room was fine and the location is fine. Not any better or worse than other Holiday Inns. Management needs to seriously teach its employees on the concept of customer service though.

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 1 week ago
Thank you so much for taking the time to share your valuable feedback with us. You are absolutely right that we have very high guest service standards at Holiday Inn. To hear that one of our guests did not receive the five star standard of service and accommodations is very revealing and will be useful in our efforts to eliminate common guest inconveniences and improve the training and welcoming service of our staff. Thank you again for letting us know about your stay. We hope you will come back and give us another opportunity to impress you.
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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was upgraded to a Corner Suite. Had a cool view of the stadium. Location was good. Staff was nice. No issues during my stay. Food quality at the restaurant was good, prices were ok also. Sure this place is nuts when there is a game.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 1 week ago
Thank you for sharing your experience with us! I'm so glad that you had a great time and that you found our services and accommodations to be a good value for your money. Your compliments regarding our friendly staff and appetizing restaurant menus are greatly appreciated. We are looking forward to your next stay!
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Blandon, Pennsylvania, United States
Top Contributor
56 reviews 56 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It has been years since I stayed at this hotel, but it has really improved. The food/bar is MUCH, much better. Service was good, even though they apparently did not prepare for the crowd the Flyers and Phillies games brought in. The rooms were clean. With the exception of the handle falling off the toilet a couple times, there were no major issues. Good hot water and wonderful water pressure. Does not include breakfast. Very close to football/basketball/baseball stadiums. About 15 miles to Liberty Bell. Close to Penn's Landing and airport.

Room Tip: Request a room away from an elevator.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn Phi... S, Guest Relations Manager at Holiday Inn Philadelphia Stadium, responded to this review, 1 week ago
Thank you for your compliments! We are always working towards improving our services and exceeding our guests' expectations and a lot has happened in 20 years! We also appreciate that you brought the maintenance issue to our attention as it is feedback like this that allows us to address weaknesses and improve your experience even more the next time you stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Philadelphia Stadium

Also Known As:
Holiday Inn Philadelphia Stadium Hotel
Holiday Inn Philadelphia Stadium Hotel Philadelphia
Holiday Inn Philadelphia
Philadelphia Holiday Inn
Address: 900 Packer Ave., Philadelphia, PA 19148
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 84 hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Philadelphia Stadium 3*
Official Description (provided by the hotel):
Minutes from the city, steps to entertainment. Welcome to the Holiday Inn Hotel Philadelphia Stadium. Located in South Philadelphia and only steps from the Sports Complex and Naval Yard. The hotel is perfectly located between downtown Philadelphia and the Philadelphia Airport. The 238 guest rooms are over-sized rooms, featuring free high speed wireless Internet access and free HBO. We handle catering groups, corporate groups and leisure travelers. Relax by the outdoor swimming pool or just enjoy a drink or some food at Stadium Sports Bar & Restaurant. Specializing in weddings, banquets, meetings or any special events, the Holiday Inn Philadelphia Stadium offers 15,000 square feet of meeting and banquet space to accommodate up to 600 people. So if you are looking to attend a sports game, concert or any other event at one of the Philadelphia sports venues - Citizens Bank Ballpark, Lincoln Financial Field, the Comcast Spectator or Wells Fargo Center- then the Holiday Inn Philadelphia Stadium is the place to spend the night! But do not forget that the Holiday Inn Philadelphia Stadium is also very conveniently located to local museums, King of Prussia Mall, Philadelphia International Airport, historic Philadelphia, Pennsylvania Convention center, Tweeter Center, Sugar House Casino, Atlantic City, Xfinity Live!, Campbell s Field and the New Jersey State Aquarium. Or how about making a stop in Atlantic City or Lancaster? We are everything you expect and so much more! ... more   less 
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