This property is in a historic building that is very beautiful and charming with some of the original trims, moldings, marble, lighting from the early 1900's in the common areas. The Hyatt is in the middle of updating the guest rooms which are quite old but clean, spacious, and comfortable. We had two rooms (a King and 2 queens) that were in a corner that were nice and quiet. We had asked for connecting rooms. The rooms were not connecting, but had an alcove between the rooms that you could close and lock for more privacy. Unfortunately our rooms were not updated yet. A staff member told me that the suites that overlook the inside atrium were updated first. Our rooms had really nice views of downtown philly. The location was easy to get around. Close to the best shopping in town, the Reading terminal, the Masonic Temple, City Hall, great restaurants were within walking distance, also. We were able to walk about everywhere or take the tour bus or a cab to locations that were further off. The bar upstairs was gorgeous and had weekday happy hour. Wonderful drinks were included on the happy hour menu. The bar is quite popular with the locals after work. The connected dining room (XIX) which is also on the top floor had a very nice breakfast buffet and menu; it also was beautiful with incredible views of the city. My only complaint would be that there is not a separate concierge. You end up talking to the staff at the front desk. The lobby is quite small and that may be the reason why they do not have a separate concierge desk. Our bell hop was very informative and had great restaurant suggestions. We did preorder some wine and chocolates for our rooms with the online concierge service before we arrived and were disappointed when we did not see them upon checkin. The restaurant manager was very apologetic and personally brought the items to our room. Another problem that we had was on a rainy day we tried to get a cab. The valet said it would be a long wait since it was raining and we should wait in the lobby. Another family was also waiting in the lobby for a cab. The valet was hiding from the rain under the awning in the back drive of the hotel instead of hailing a cab from the street. I could not believe it. He expected the cabs to just show up. I went out the other side of the buiding and hailed a cab ( 2 actually stopped) within seconds. For a hotel of this level, I would expect the service to be a little more fine tuned. I will stay here again for the location and bar. Also, there is a 3 story sports club with a lap pool, lots of equipment and bball courts that Hyatt guest can use for free that is connected to the building. I believe the spa is over there also.
- Official Description (provided by the hotel):
- A magnificently restored historic National Landmark, the hotel is conveniently located in the heart of Philadelphia's business, restaurant, shopping and theatre districts. Featuring 172 spacious guest rooms, this historic luxury property appeal to all. ... more less
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- Also Known As:
- Hyatt At The Bellevue Hotel Philadelphia
- Hyatt Philadelphia
- Park Hyatt Philadelphia
- Philadelphia Hyatt