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“Birthday Weekend” 5 of 5 stars
Review of Hyatt at The Bellevue

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Hyatt at The Bellevue
4.0 of 5 Hotel   |   200 South Broad Street, Philadelphia, PA 19102   |  
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Ranked #37 of 83 Hotels in Philadelphia
Edgartown, MA
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Birthday Weekend”
5 of 5 stars Reviewed February 17, 2013

I had purchased a Philadelphia weekend at a charity auction last summer, and included in the package was a one night stay at the Hyatt at the Bellevue. Since we were travelling from Massachusetts for the Eagles game, I decided to add another night to the stay, and we are glad we did. This is one grande dame of hotels. Our room was high enough with a city view; clean and well appointed and very roomy. Our tickets to the Eagles game hadn't arrived before we left Massachusetts, so we had to have them delivered to the hotel. When they couldn't find them, the front desk staff went off searching for them and found them in the mail room, thankfully! We were greeted by name from the moment we checked in. The housekeeper was most gracious, apologizing for not being finished when we returned from Sunday brunch. We sought his advice about how to get to the stadium and he gave us directions to the subway which was right outside the door. We walked from the hotel to a couple of fantastic restaurants. This was a wonderful weekend and the staff at the Bellevue was always professional and friendly.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 21, 2013
Thank you for taking the time to give us your feedback regarding your visit with us. We are so glad you enjoyed your stay and that Hyatt met your expectations. Hyatt pride's itself on customer service and we hope you will be back soon.

Sincerely,
Christine Nerone
Christine.Nerone@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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535 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Brisbane, Australia
Top Contributor
140 reviews 140 reviews
39 hotel reviews
Reviews in 60 cities Reviews in 60 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 13, 2013

Stayingin Philadelphia was a last moment thing because of weathe realted flight changes.
Booked the room via the net at short notice based on location and reasonable price. What a surprise. The building was a beautiful old highlight of Philadelphia architecture.
Rooms were good size.
Check-in and all interactions with staff were always proffesional, friendly and very helpful. Staff were very willing to assist with making plans fora days toring of the cities sights.
Fantastic location for easy walk to all the main sights of Philly.
Highly recommended.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 16, 2013
Thank you for taking the time to give us your feedback from your recent visit with us. We are glad that you chose us at the last minute and that Hyatt at The Bellevue exceeded your expectations. We hope you will come spend some more time in Philly soon.

Sincerely,
Christine Nerone
Christine.Nerone@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hampshire
Top Contributor
85 reviews 85 reviews
17 hotel reviews
Reviews in 37 cities Reviews in 37 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 9, 2013

The room was surprisingly roomy and well appointed, but the big plus was the gym privileges. The gym was enormous with steam, sauna, whirlpool, pool, basketball court, and every kind of machine - all in excellent shape and open until 11pm. Just a couple blocks from the convention center, as well as the train to the airport. Right on Broad St. I would stay there again - absolutely. It is a gem of a place in the older grand style.

Room Tip: The privileges to the gym was super. It has everything - pool, sauna, and great piece of gear to wor...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 12, 2013
Thank you for taking the time to give us your feedback regarding your recent visit with us. We are glad that you enjoyed your stay and were able to take advantage of the Sporting Club at the Bellevue. It is one of the largests facilities in the country and we are pleased that it enhanced your stay. We hope to see you again in Philly soon!

Sincerely,
Christine Nerone
Christine.Nerone@Hyatt.com
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Basel, Switzerland
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 7, 2013

It has been nearly 20 years since I visited the Bellevue, so I was surprised that it had been taken over by Hyatt. And I was a little saddened to see that years had not been so kind to this local landmark.

I had a long layover in Philly and decided to treat myself to a room in town to rest up for an overnight flight to Europe after arriving on a red eye from the west coast. Exhausted, I took advantage of the Hyatt's day rate, which was surprisingly low at under $200 - a far better option, I thought, than the new Minute Suites at PHL.

And it was. To their credit, the staff were professional, caring and responsive. From the front desk to the bell staff to the room service server, everyone put forth a good effort.

But the age of the property really shows. The furniture in my room was damaged. To work at the desk, one had to put the phone on the floor. Plumbing was old and rusted. However, the thing that I really needed - a comfy bed - did not disappoint. The bedding was impeccable and I was grateful for the respite and the much needed shut-eye.

So, it is what it is. And if you are stuck at PHL and trying to decide between hanging at the airport or coming into town for a real rest, I would recommend the Hyatt at the Bellevue. 'What it is' is what the doctor ordered for a weary traveller. Even with its wrinkles.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 9, 2013
Thank you for taking the time to give us your feedback regarding your recent visit with us. We very much appreciate the compliments to our staff and are glad that you were able to get some rest on your layover.

I also wanted to let you know that we have completed a full renovation of our suites and will be completing the remainder of our rooms and corridors towards the end of 2013.

Again, thank you for your feedback and we hope that if your travels bring you back to Philadelphia you will visit us again.

Sincerely,
Christine Nerone
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 6, 2013

Booked this hotel as a secret hotel for one night in Phili with my friend! It's a true 4* hotel that's for sure! On our arrival we are greeted with friendly staff and directed to our room, which when we got to it was a huge twin room with its own balcony in the conservatory! The room was beautiful as was the view from the bar upstairs. Two negatives, parking is overly priced when hotel isn't really cheap, and no nightly room service! Not even sandwiches! Otherwise very positive and would stay again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 16, 2013
Thank you for taking the time to give us your feedback regarding your recent visit with us. We are glad that you enjoyed your room and that our hotel exceeded your expectations. We understand that parking may be an additional unexpected cost and we hope that given this and the lack of food options inside the hotel after hours, you will still consider us for your next visit.

Sincerely,
Christine Nerone
Christine.Nerone@hyatt.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 5, 2013

I have stayed in more up to date hotels but I am not kidding when I said to my husband that the Bellevue was the nicest experience I've had ever. I loved the space, I loved the Starbucks in the lobby, I felt like I was experiencing what the elite experienced decades ago, being treated so nicely,

My only complaint was the elevator. The times I used it, there was a really long wait. The restaurant on floor 19 was very nice.

I've always enjoyed history and this hotel seemed steeped in it.

Room Tip: Choose one where you may not need the elevator, or one with a view so it's a good trade; i.e. lo...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 9, 2013
Thank you for taking the time to give us your feedback regarding your recent visit with us. We apologize that the elevators had a negative impact on your stay but we appreicate that you valued the history of our building, built in 1904, as much as we do.

Hyatt at the Bellevue takes much pride in being one of Philly's historic sites and we pride ourselves on our building's history and the role it has played as a city landmark.

We hope that you will come visit our city and our hotel again soon.

Sincerely,
Christine Nerone
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Saint Andrew, Jamaica
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 3, 2013

This is a beautiful hotel with an amazing lobby and the location is excellent. Our suite was comfortable and a very nice bed. We enjoyed cocktails & delicious lobster sandwiches at the XIX Bar. I was hooked on that lobster sandwich!! Obsessed with that sexy XIX bar and I was there every evening of our stay. Check in was a breeze and overall our stay was great. My stay was only too short and I would definitely return to this hotel when next in Philly!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine N, Director of Rooms at Hyatt at The Bellevue, responded to this review, February 4, 2013
Thank you for the great feedback regarding your recent visit with us. Hyatt at The Bellevue prides itself on our service and we are glad that we met your expectations. We are very proud of our restaurant XIX and are glad you were able to enjoy it. We hope you will come visit us again soon.

Sincerely,
Christine Nerone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt at The Bellevue

Address: 200 South Broad Street, Philadelphia, PA 19102
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Philadelphia
#15 Luxury Hotel in Philadelphia
#23 Family Hotel in Philadelphia
#33 Romantic Hotel in Philadelphia
#39 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt at The Bellevue 4*
Number of rooms: 172
Official Description (provided by the hotel):
A magnificently restored historic National Landmark, the hotel is conveniently located in the heart of Philadelphia's business, restaurant, shopping and theatre districts. Featuring 172 spacious guest rooms, this historic luxury property appeal to all. ... more   less 
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Also Known As:
Hyatt At The Bellevue Hotel Philadelphia
Hyatt Philadelphia
Park Hyatt Philadelphia
Philadelphia Hyatt

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