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Extended Stay America - Philadelphia - Airport - Bartram Ave.
2.5 of 5 Hotel   |   8880 Bartram Ave, Philadelphia, PA 19153 (Formerly Extended Stay Deluxe - Philadelphia - Airport)   |  
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Ranked #69 of 83 Hotels in Philadelphia
NH
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We stayed in room 101”
3 of 5 stars Reviewed August 24, 2013

Outdated and worn - needs remodeling. The carpet is worn, there are burns on the bathroom vanity (non-smoking room) water stains on the ceiling, uncomfortable beds - worn out from all the action I guess, and the condensation from the air conditioner leaks into the room instead of outside, which soaked the carpet in front of the a/c unit and around the bottom of the bed. We will be returning to Philadelphia but won't bestaying here

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review, August 27, 2013
Hi there,

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you were unhappy with stay at the hotel. To uphold our company's high standards, we will go through complete renovations within a few months and I hope you will give us another chance. Thank you very much for providing us with your feedback. Please feel free to contact me directly, at pla@extendedstay.com, with any additional comments or questions. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    16
    12
    7
    13
    23
See reviews for
16
12
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Level Contributor
3 reviews
4 of 5 stars Reviewed August 18, 2013 via mobile

As a backpacker I found this hotel great and enjoyed the stay here. So much so we booked another night!!

If you are looking for luxury then by all means search past this hotel. But if you just want somewhere to stay whilst exploring the lovely city of Philadelphia I would recommend this hotel.

The rooms were spacious with an ensuite and a kitchen area. This certainly exceeded our expectations!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review, August 20, 2013
Lauren - Thank you for your lovely review of our property. I'm thrilled that you enjoyed staying at our hotel and would stay again, should your travels bring you back to the area. The staff and I would love to have you.

Good luck on your backpacking trip!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania, United States
Level Contributor
3 reviews
1 of 5 stars Reviewed August 11, 2013 via mobile

This hotel is the red headed step child of the 9000 bartram ave. Well we thought we were going to write a positive review but we were at the wrong hotel. The one we were staying on was across the way. I also booked this on priceline name your own price. You really get what you pay for....... We walked in and were greated by a woman with a white t shirt what looked like no bra and apple bottom SWEATPANTS! not professional at all. Went to the third floor and was greatest by an eaten chicken wing on the floor that was still there when we checked out. The room smelled like sour baby milk. Floor was so gross in the bathroom that I wore my flip flops to shower. The towels they give you have what loomed line mold stains and were so stiff it was like a brillo pad. The kitchen was clean although we didn't use it. The recliner that was in the room looked like a pack of cats attacked it. It was gross.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellenwood, Georgia
Level Contributor
2 reviews
5 of 5 stars Reviewed July 6, 2013

I had an awesome stay at the esa on bartram ave. the people running the front desk(Trina) were helpful. I have decided that this is where I and my family will stay when we visit Philadelphia. They have bodybuilder coffee(very strong). lol. It was a great place to stay and worth every penny.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review, July 10, 2013
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you enjoyed our strong coffee and amazing staff, especially Trina. It was a pleasure having you visit our hotel and we would love to see you again, should your travels bring you back to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

Was surprised that this place was only rated 2 stars, was better than most 3+ star rated hotels. Very home-like, everything was available on-site. Didn't have to bring anything extra along. Will definitely return here again.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 13, 2013

The staff was the only good thing about this hotel. The rooms were nicely sized, but not worth it at all. Cleanliness, noise, disruptions, all contributed to one of the worst stays I've ever had at a hotel.

  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
curbanow
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 6, 2013

The location is convenient, the staff was friendly and helpful - and our room was clean, comfortable and spacious. Our room and the hotel lobby appeared to be recently remodeled. Check-in was smooth and the front desk person was helpful and friendly. The rest of the hotel staff we dealt with was a similar experience. Being an extended stay, it was more like a studio apartment than a hotel -- with a kitchen and livingroom there was plenty of room to relax. I would recommend this hotel to others!

**Be careful: There is another Extended Stay about a block away and we accidentally walked into that one first, instead of this one (the one we booked). That one looked much less than savory, with some sketchy characters and a smelly lobby. We were happy to find out that we went to the wrong hotel and were really staying here!

Room Tip: Make sure you book the right one -- there are two Extended Stays in the area. This one is a nice pl...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave., responded to this review, May 9, 2013
I appreciate you taking the time to write such a positive review. I am glad to read that you were pleased with the hotel and the staff. I will be sharing your kind comments with them.

Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Philadelphia - Airport - Bartram Ave.

Address: 8880 Bartram Ave, Philadelphia, PA 19153 (Formerly Extended Stay Deluxe - Philadelphia - Airport)
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #69 of 83 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Airport - Bartram Ave. 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Extended Stay Deluxe Philadelphia-Airport Hotel Philadelphia
Extended Stay America Philadelphia
Philadelphia Extended Stay
Extended Stay Philadelphia

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