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“Great location and amazing staff” 4 of 5 stars
Review of Rodeway Inn Center City

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Rodeway Inn Center City
2.0 of 5 Hotel   |   1208 Walnut Street, Philadelphia, PA 19107   |  
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Ranked #32 of 83 Hotels in Philadelphia
Ontario, Canada
1 review
“Great location and amazing staff”
4 of 5 stars Reviewed 3 days ago NEW

We had an amazing 5 day stay at this hotel. The location was perfect and every staff member was friendly and helpful. The room was small but nicely renovated. We were in Philadelphia to visit the university architecture archives, and this hotel had some great character to add to our stay!

  • Stayed January 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Lexington
2 reviews
4 of 5 stars Reviewed 1 week ago

The room was fine. There was a cold draft coming thru the window. Told the manager this when we left, he said he would look into it. The purpose of the trip was to take my wife to Jefferson Hospital. It was neither business or pleasure. The accommodations in this Hotel was very good.

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 1 week ago
Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It means a lot to us to hear from guests like yourself who found our accommodations and services to be so welcoming and convenient during an otherwise stressful experience. Thank you for taking the time to share.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Clean rooms, great staff good price for being in the center of what Philly has to offer, tight hallways (hotel is built to fit in old building BUT very nicely renovated!). The only thing needed is to have individual room control of heat and ac.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 1 week ago
I am glad that you found our accommodations to be comfortable, clean, and our service to be welcoming. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
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Chicago, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is like a European hotel--narrow hallways, weird elevator, small rooms, etc., but the people are SO NICE, and the lobby is cool, and the furniture is comfortable, and everything is clean. We loved being right in the middle of the cool, center city, area of Philadelphia for such a great price. And the people were way nicer than most hotel people ever are, except at the very top end, where they have to be nice, because rich people refuse to deal with anything except pampering. THESE people were THAT nice, or nicer. Come for the neighborhood, stay for the staff!

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 1 week ago
Thank you for your review, your feedback and your comments regarding your stay. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward serving you again.
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Cleveland, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was a perfect budget friendly option for us. Our room was pretty cold the whole time and we called the front desk twice to ask for heat. Though the hotel is newly renovated and in great shape the heating system in the building is old so lower level rooms stay colder. Overall, nice stay for our 1 night in Philly . friendly staff ,clean facility. Would stay again.

Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 1 week ago
Thank you so much for your feedback and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Know that your voice is important to us and that we are addressing the issue with our heating system to improve upon the guest experience at our hotel. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I would stay again but needs aprovement.like breakfast dinner control of ac and heat.snacks and protctive screens in window not safe!at all.........................................................................................................................................

  • Stayed February 2015
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 1 week ago
Thank you for completing the survey regarding your recent stay at our property. We appreciate the compliments and the comments regarding areas where can improve. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
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1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was great. very clean, helpful staff, very comfortable stay, hotel staff was very knowledgeable of the center city area. I would recommend family and friends to stay here.
Center City is a very nice area. It is very clean, plenty of places to eat as well as plenty of bars, very easy to catch a cab and go anywhere.

Stayed February 2015, traveled on business

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodeWayCC, Manager at Rodeway Inn Center City, responded to this review, 2 weeks ago
I wanted to take a moment and thank you for leaving a post on trip advisor after your stay at the Rodeway Inn Center City Philadelphia. As hospitality professionals here at the Rodeway Inn we are constantly trying to see how we can better serve our guests. When someone takes the time to leave a comment, good or bad, we use it as a learning experience to enhance our customer service and then through ongoing training of the staff we always work towards getting better.

As the person held responsible for the level of customer service I am always happy to see that it appears we hit the right mark.

Please consider making a return trip to the Rodeway Inn and call me direct to book the reservation. I will extend whatever consideration I can and I hope on your return visit that we will again hit the right mark with you again.

Sincerely,
Brian Krason
Guest Services
Rodeway Inn Center City
1208 Walnut Street
Philadelphia, PA 19107
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rodeway Inn Center City

Address: 1208 Walnut Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#30 Family Hotel in Philadelphia
#30 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Rodeway Inn Center City 2*
Number of rooms: 44
Official Description (provided by the hotel):
New flat screen HDTVs and personal Keurig coffee makers in all rooms! We offer reasonably priced, straightforward accommodations with updated in-room amenities, right in the heart of the city! Our property is within short walking distance of many local attractions and business centers including but not limited to: The Pennsylvania Convention Center, Independence Hall, The Liberty Bell Center, The Franklin Institute, The National Constitution Center, Liberty Place, Jefferson Hospital, University of Penn Hospital, Walnut Street Theater, numerous eateries. ... more   less 
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Also Known As:
Rodeway Inn Center City Hotel Philadelphia
Rodeway Inn Philadelphia
Philadelphia Rodeway Inn

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