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“great location” 4 of 5 stars
Review of Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
3.5 of 5 Hotel   |   237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686   |  
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Ranked #37 of 82 Hotels in Philadelphia
Providence, United States
1 review
1 helpful vote 1 helpful vote
“great location”
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here and it was great both times. Very clean rooms with very comfortable beds and the staff was helpful and polite. The warm cookies on arrival are a definite plus! Located in a perfect spot to see Center City Philadelphia and great restaurants/pubs/theaters nearby.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 1 week ago
Thank you, Marilyn C, for the four-bubbles, and for your patronage! We do have an excellent location in the heart of downtown near the arts, history, shopping and restaurants in Philly. We look forward to your third stay with us.
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1,542 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
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English first
Harrington, Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Double tree for 5 days during a convention. Room was clean, great shower pressure. Staff friendly and helpful. Located just a short walk to convention center. Convenient restaurant/bar on site.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 6 days ago
Dear susanhM5187BS,
Thank you for your comments, please return to see us soon.
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Newton, New Jersey, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a concert at Lincoln Financial Field--The staff is fantastic. We were 3 instead of 2, they happily changed our room to a room with 2 doubles for no additional charge, and the next day the included breakfast buffet was supposed to be extra for the 3rd person--they didn't charge us. The subway is literally right outside the door...safe, clean highly recommended.

My only gripes--no in-room safe, no mini-bar, and the late-night menu is only until midnight. Otherwise a great place, at a great price!

Room Tip: be sure to ask for a room that is not near the elevator.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 2 weeks ago
Dear Cindi G,
Thank you for your comments. I'm glad that we were able to accommodate your third person. In-room safes will be added soon to our guest rooms that don't already have them. Please visit again, and safe travels.
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Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was on Business but what a pleasure to stay here. The rooms were so comfortable and the staff caters to your every need. I look forward to going back and bringing the family. I slept well and enjoyed their bar and spa. Both very relaxing

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 2 weeks ago
Thank you, matt m, for your comments regarding your recent stay. We anticipate your return with your family, and if there is anything that we can do to get all five bubbles in a future review, please don't hesitate to bring your needs to our attention. Safe travels.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent staff with great accommodations on the 5th floor suites. Absolutely loved the luxury of the room and convenience all provided on the same floor as the room. The open air deck was a nice touch to a overall wonderful experience.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 2 weeks ago
Dear CamilleMitchell,
Thank you for your comments regarding your stay in our new Suites on 5. You flatter us with five-bubbles across the board! Please return soon.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Within walking distance to just about anything. Great restaurants nearby. Breakfast at the hotel is good. The room was ok, but there was significant amounts of dust on things like lamp shades. The towel bar in the bathroom fell off the wall whenever you tried to hang a towel on it. The bathroom was clean overall. Downside is that with all the free WiFi available just about everywhere...not here...$10 for a 24 hour period.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 2 weeks ago
Dear Tim W,
Thank you for your feedback. I'm sorry that you were disappointed with the cleanliness of your guest room. Your review will help our team to realize where we have fallen short, as cleanliness is extremely important to us and our guests. Please consider us for a future stay, and safe travels.
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Montague mi
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This has to be the single most amazing hotel I have ever stayed in. The beds and pillows made it soo hard to leave the room. We stayed for two nights. The staff was not only friendly and helpful but very knowledgeable of city sites as well as out side the city. To top it off we received the best still warm chocolate chip cookie upon checking in. Can't wait to go back

Stayed October 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, 2 weeks ago
Dear michelleriggs,
Five out of five, you flatter us! I'm glad that our staff was able to guide you in the right direction to make your stay in Philadelphia all that it could be. We anticipate your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotel in Philadelphia
#25 Family Hotel in Philadelphia
#36 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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