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“Enjoyed my stay” 5 of 5 stars
Review of Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
3.5 of 5 Hotel   |   237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686   |  
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Ranked #38 of 83 Hotels in Philadelphia
Philadelphia, United States
1 review
“Enjoyed my stay”
5 of 5 stars Reviewed July 29, 2013

I have visited this hotel two times for business training. The first time I felt the room price was a little high for what you got (over$300) but my most recent visit was under $200 and felt that was a much better value. I have eaten breakfast and lunch in their mezzanine restaurant and the food is delicious. The rooms are nicely sized and well maintained. The staff is very accommodating and I would consider using this hotel for a family vacation as well as long as the rooms were a reasonable price.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 1, 2013
We are glad to hear that you may be bringing your family back on your next visit! We strive to give the best service at the best value. We hope to see you again soon.
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1,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (287)
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English first
Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 25, 2013

This is an old hotel. There were some upgrades made in the lobby, but it had not necessarily reached my room. The ceiling in the bathroom had visible rust and the wall was peeling. The television was old and had very limited channels. The room was drab and unappealing. I had to retrieve ice from the floor below. Keep upgrading it and maybe it would be worthy of another star.

Room Tip: Ask for a room that's been updated with a view.
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 1, 2013
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we continue to work to improve our guest experience. We are in the process of renovations as well as adding an additional suites and we hope you’ll stay with us again soon and tell us what you think about our improvements.
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Hawaii, United States
1 review
3 of 5 stars Reviewed July 25, 2013

The hotel is data, the paint was pealing off the ceiling of the bathroom. Noise was a problem in the hall, we were next to the ice machine that we could hear very clearly throughout the evening. Staff was friendly and food was good. The sauna didn't work. The hotel is right downtown so it's convenient to get to everything.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 6, 2013
Thank you for your honest review of our hotel. We appreciate the fresh set of eyes and are currently working on plans to move the ice machines into a closet to reduce noise. We hope you join us again soon to see our improvements.
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bermuda
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 24, 2013

Location means a lot to people travelling andf this hotel is in a prime location. Close to theatres, restaurants and all that you will ever need. Will recommend to family and friends. The staff are all wonmderful and some that I talked to had been there for a number of years. It gave you that home away from home feeling.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 25, 2013
We are so glad you felt at home away from home at our hotel! Our staff is just the best and we love when our guests get to find that out for themselves! We look forward to seeing you and hopefully friends and family again soon!
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Rockville, Maryland
1 review
4 of 5 stars Reviewed July 22, 2013

you can walk almost any where. Great location and a nice hotel. I am a well over 60 and felt very safe. The staff was very helpful and the price was great for a last minute trip. The room had a great corner window with a great view of the clock.

Room Tip: loved the corner room but next time no ice machine please.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 6, 2013
Thank you for your review! We are happy to hear that you enjoyed your recent stay. We strive to provide the best service and a safe environment for our guests. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nc
Top Contributor
77 reviews 77 reviews
54 hotel reviews
Reviews in 51 cities Reviews in 51 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed July 22, 2013

We traveled to Philadelphia for a concert at Lincoln Financial field. I purposely chose this hotel as it appeared to be close to the subway line which goes straight to the stadium and that worked out perfectly..the steps right out the door lead to the subway to the field. That alone made this hotel worth it. The lobby is open and airy. On check in (right at 3pm), I was disappointed that we did not have connecting rooms as I had requested...instead our rooms were down the hall from each other. I got the feeling that the front desk clerk made no effort to find connecting rooms. We had purposely arrived early for check in to that end. Our room with two queen beds was nice and had a great view of the city. Our king bedroom was tiny. So tiny, I asked to be moved but the second room was no bigger (just at the other end of the hall) so I went back to the original. The bellhop said the rooms at the ends of the hall are smaller so be sure to request the larger king rooms. The hotel was clean and restaurant was adequate. I will try another hotel next time I head to Philadelphia but would't be opposed to staying here especially if headed to the fields.

Room Tip: do not stay on the ends of the hallway near the ice maker (floor 19 and maybe some other floors) mak...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, August 6, 2013
Thank you for your review. We apologize the rooms were not to your liking. We do have a great location to take the subway, and we hope that you will choose to stay with us again next time you are in town for a game.
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Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2013

We recently visited Philadelphia after 28 years and loved this hotel. Close to all attractions, Independence Square, Liberty Bell, July 4th Celebrations, great restaurants, historical sites. Service on the front desk was excellent - friendly and accommodating. We would definitely stay here again!

Room Tip: Great little pub right around the corner! We had a room on the 18th floor- nice and quiet.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebekah K, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review, July 24, 2013
We are so glad that you enjoyed your stay with us! Thank you for the great review. We look forward to you staying with us the next time you are in Philadelphia. Hopefully it will be sooner than 28 years!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in Philadelphia
#28 Romantic Hotel in Philadelphia
#34 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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