I spent three evenings at this property while in town for a trade show. Check in was smooth and I was given a room on the 22nd floor. The room was very warm when I checked in, so I lowered the thermostat to 68 degrees and left for my meeting, figuring that when i returned in an hour, the room temp would be ideal. It was still warm. I assumed it had motion detection, no problem. The temp never went down. It was especially warm in the mornings.
The beds were very comfortable and the room very clean. Housekeeping does a great job. Front desk did a great job recommending a place to order a quick dinner. One night, the delivery was made to my room and the next night I had to come down to the desk and get it. I was told security does not permit delivery people to go to rooms....well which one is it?
Left my luggage with the bellman after checkout for a few hours as I had meetings to attend. Took a very long time to get someone to check our bags. Finally, the desk worker checked them in. When I picked them up, it was quick. I overheard that he was the only bellman on staff for the entire hotel. This seems a bit understaffed.
Cashier at the gift shop was extremely friendly and helpful! Location was good and I did feel safe outside here. I'd likely stay here again if I absolutely have to stay downtown, but mostly because I try and hoard hilton honors points.
It is also worth noting that the elevators were extremely fast and much better than similarly aged properties.
Lots of good, some bad, overall an average experience.
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- Also Known As:
- Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
- Doubletree Philadelphia
- Philadelphia Doubletree
- Double Tree Hotel In Philadelphia