We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton Philadelphia Center City: Traveler Reviews

3.5 of 5
237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Hotel deals
Hotel website
Hotel amenities
Special Offer
Rates from just $89
Doubletree by Hilton Philadelphia Center City
Ranked #31 of 84 hotels in Philadelphia
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Venere.com Travelocity
and 10 more sites!
Traveler Reviews
Room Prices
Write a Review

738 reviews from our community

Traveler rating
    239
    286
    119
    56
    38
See reviews for
Families
141
 
Couples
183
 
Solo
80
 
Business
226
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Aurora, Ohio
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“A hotel in conflict...”
2 of 5 stars Reviewed February 8, 2013

Stayed here for a week on business. Certain aspects of this hotel are nice, others horrible. On the surface the rooms look quite nice however look more carefully and they are dirty and tired looking. Carpets stained and threadbare. I peeled back the "thing" (cover) at the end of the bed and a 12" long black hair, YUK!!! They offered me breakfast for the rest of he week... Breakfast and service was BAD! For business folks the lobby is poorly laid out and no business services. Also there are no trash cans in the lobby, how strange? And no bathrooms in the lobby, however the bar off the lobby does have a bathroom but it's locked during the day. It's a hotel from the 80's with an unfriendly layout and with noisy mechanicals... Hope you're not by the elevators. The only good thing is its location on Broad and the bar staff.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Food-Loving-Brit for Philadelphia
Ask Food-Loving-Brit about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“You can sleep here, but it is not great”
3 of 5 stars Reviewed February 7, 2013

Let me start by saying that this is a huge building and I stayed in one room. So I do not know about the others. I had three problems while staying: The first night I did not sleep well, too much mechanical noise that I attributed to the AC. The second night I decided to warm up the room and turn the AC off. Since the noise persisted, I was able to pinpoint the source at the soda machine in front of my desk. I requested a change of rooms, also because my toilet got clogged. I was told to try again after noon but by the time I did it, I was informed that they were booked. Upon insistence, a visibly frustrated agent derived my case to a supervisor, to whom I suggested that they unplug the soda machine. That night I turned off the AC and had a better sleep, albeit chilly. The next night I tried warming up the room before, but then the AC refused to stop, that is until I tried to turn it off at 2 AM.
So:
1) clogged toilet 2) noisy soda machine right in front of my door and 3) a very independent air conditioning unit that decides on its own when to cool and when to heat, and it keeps switching.

Add to that that the restroom ceiling had some unfinished patch work and you get the idea.

Room Tip: Away from the elevators and soda machines. Go high, because the street is noisy
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by opensourcerer for Philadelphia
Ask opensourcerer about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTPM, Manager at Doubletree by Hilton Philadelphia Center City, responded to this review
February 26, 2013
Dear open sourcerer,
Thank you for writing a review about your recent stay at our hotel. We are very sorry that your HVAC unit did not work properly. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. Again, we apologize for the inconveniences and we want you to know that we will work with our team to ensure that we correct all issues mentioned. We hope you’ll stay with us again soon and tell us what you think about our improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
1 review
“Philly is awesome”
4 of 5 stars Reviewed February 7, 2013

Great view of the city.. close to shopping, bars and restaurants...... which is great
Only problem was the room was near the elevator, which wa a bit noisy at times...
Nice place though.. staff was friendly and attentive..... Grab a beer at the Good Dog bar or Perchm which is right across the street

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Hal1410 about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Great choice”
4 of 5 stars Reviewed February 5, 2013

We really enjoyed our stay at this hotel. Ths staff were very helpful and pleasant. The restaurant was very good with a great choice of buffet breakfast. The location of the hotel was very central to main attractions ,shopping , bars and restaurants The open top bus stopped close by. The room was well appointed and bright with a lovely corner window . This was a multi centre holiday and we returned to this hotel at the end of our trip prior to our flight home.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask DCH52 about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Love Philly”
4 of 5 stars Reviewed February 4, 2013

The location was great. There was so many wonderful restaurants and shopping around. You can also walk to the liberty bell from the location. Our room even though it was a bit small was perfect. The bar at the hotel was a cool spot to get a drink at. I would totally stay there again

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Vegas011 about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
Courtyard Philadelphia Downtown
Great value on a similar hotel
Philadelphia, PA
4 of 5 stars 677 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Philadelphia
Trendy
Sofitel Philadelphia Hotel
Sofitel Philadelphia Hotel 4.5 of 5 stars 1,237 reviews
Family-friendly
Alexander Inn
Alexander Inn 4.5 of 5 stars 738 reviews
Romantic
Hilton Inn at Penn
Hilton Inn at Penn 4.5 of 5 stars 335 reviews
Luxury
The Rittenhouse Hotel
The Rittenhouse Hotel 4.5 of 5 stars 346 reviews
Show Prices ABS:HotelCheckRates-d122343?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d122315?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224280?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d96735?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Philadelphia hotels
Hampton Inn Philadelphia Convent... 4.0 of 5 stars 512 reviews Courtyard Philadelphia Downtown 4.0 of 5 stars 677 reviews Hilton Garden Inn Philadelphia C... 4.0 of 5 stars 583 reviews Embassy Suites Philadelphia - Ce... 3.5 of 5 stars 652 reviews
Show Prices ABS:HotelCheckRates-d224279?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d102463?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d123541?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d96688?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 84 hotels in Philadelphia, ranked by popularity

Been to Doubletree by Hilton Philadelphia Center City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Doubletree by Hilton Philadelphia Center City

Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Philadelphia
#32 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Venere, Travelocity, Expedia, Olotels, Hilton Hotels, Hotels.com, Priceline, Agoda, Amex, Hotwire, getaroom.com and Tingo so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Doubletree by Hilton Philadelphia Center City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Doubletree by Hilton Philadelphia Center City
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices