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Doubletree by Hilton Philadelphia Center City: Traveler Reviews

3.5 of 5
237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
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Doubletree by Hilton Philadelphia Center City
Ranked #31 of 84 hotels in Philadelphia
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739 reviews from our community

Traveler rating
    240
    286
    119
    56
    38
See reviews for
Families
141
 
Couples
183
 
Solo
80
 
Business
226
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Grapevine,TX
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Great Location and Great Stay”
5 of 5 stars Reviewed November 20, 2012

I really was surprised by the clean and modern, but comfortable!, decor at the Doubletree. My room was on the top floor and had an unusual shape that gave it character. The bed was very comfortable and was very quiet even though I was relatively close to the elevators. My only complaint was that the toilet was positioned that I kept hitting my knees on the door. Otherwise a great stay with very nice staff. Don't pass up the warm cookie at check in!

Room Tip: Higher the better as the hotel is located in a popular part of downtown that has considerable activi...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MelisM_TX about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Clean, comfortable rooms, with accomodating staff”
4 of 5 stars Reviewed November 19, 2012

In town for the Phila. Marathon. Staff were very accomodating, making a good effort to get us the type of rooms requested. Loved the hot cookies. Sunday brunch was delicious, a great way to celebrate the completion of the race. This was our fourth marathon, and fourth stay at this hotel. Site is close to the expo and walkable to the start/finish of the race. Looking forward to next year.

Room Tip: Ask for a room higher up, as the main street is rather noisy at night.
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Stayed November 2012, traveled with friends
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Ask nhww about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Exceptional Stay”
5 of 5 stars Reviewed November 18, 2012

Excellent place. The room (on the Hilton Honors floor) was clean, spacious and quiet. Perfect for relaxing. Standing O Bar was very good. The drinks were surprisingly good in no small part to having a noticeable amount of liquor in them. Nacho appetizer was also good. Of particular very positive note was Kim at the front desk. We checked in early evening, and she was a positive and spirited as could be. Kim and her upbeat helpful friendly attitude was what we needed after a long day. She is one of the big reasons we enjoy coming back to Hilton and this Doubletree. No complaints- we'll be back the next time we are in Philly.

Room Tip: Try to get a room on the upper floors facing west. There are great views.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by ThomasH133 for Philadelphia
Ask ThomasH133 about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeoftheGM, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review
November 19, 2012
Dear ThomasH133,
We appreciate your kind words regarding your stay at the Doubletree by Hilton Philadelphia Center City. It's great to also get feedback about specific employees and experiences in our restaurants. I wil be sure to pass on your kind words to the appropriate departments.
We are looking forward to seeing you again at the Doubletree by Hilton Philadelphia Center City.
Regards,
The Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Australia
Top Contributor
114 reviews 114 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
“Comfortable Hotel With Excellent Location”
4 of 5 stars Reviewed November 17, 2012

We spent two nights at this hotel. The location is superb- about three blocks south of City Hall- and on one of the main streets in Philly, Broad Street. The wonderful Reading Market is ten minutes away. Walk east and you are in the historic Washington Square area and then, a little further on and you are in the heart of colonial Philadelphia. There are several subway and train stations right next door. THis is a good hotel for anyone who is visiting Philly as a tourist or who needs reasonably easy access to universities (Penn, Drexel, Thomas Jefferson). The hotel itself has nothing special to make it stand out. The room we had was very ample and comfortable, though, and the service from reception staff was good. Its very strange, though, that the only teas available in the rooms are chamomile and Earl Grey. What about some good old fashioned ordinary black or English Breakfast tea? British, canadian, Australian tourists would really appreciate that

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by MelbourneOztraveller for Philadelphia
Ask MelbourneOztraveller about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OfficeoftheGM, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review
November 19, 2012
Dear MelbourneOztraveller,
Thank you for taking the time to post a review of your recent stay with us at the Doubletree by Hilton Philadelphia Center City. We are pleased that you found our location ideal for your visit. I will be sure to forward your message on about the tea in the room, yes I would agree that tradtional tea should be offered.
If you are ever in the Philadelphia area we hope that you will chose to stay with us at the Doubletree by Hilton Philadelphia Center City.
Regards,
The Management team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice and comfortable hotel with great location”
4 of 5 stars Reviewed November 17, 2012

I was in Philadelphia for a conference in September 2011. I stayed at the Double tree by Hilton Philadelphia Center City which was located at a good place with friendly staffs. when i got there, they gave me a hot cookie at registration. It was fantastic to be treated with such kindness and consideration as I was tired. The room was very spacious, clean, and great.The bed was comfortable. I everyday ate my healthy breakfast especially delicious blueberries in the lounge and enjoyed the beautiful view there. I bought some beautiful souvenir gifts at the hotel gift shop. I really had good time there.

Room Tip: Higher floors have less noise.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Maryam F about Doubletree by Hilton Philadelphia Center City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Philadelphia Center City

Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Philadelphia
#32 Business Hotels in Philadelphia
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Doubletree by Hilton Philadelphia Center City
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