As a guest service agent myself, I extend the best customer service to all guests. My family was visiting from out of town and I decided to stay at his hotel because I won a free night. I know the routine so I presented my I.D, debit card, and gift certificate at check in. Darryl, the agent that checked me in said to me "this card is just in case you decide to steal something or break something". I am very well aware of what some unsavory people tend to do in hotel rooms over the weekend, but I am not that person. It was extremely rude of Darryl to say to me and I told him that I also work at a hotel and I don't steal. He didn't even tell me about the breakfast. There were a few names I could have called him, but he was not worth the time. How dare you say something like that to a guest? I am certain he would be upset if I said that to him or his family members. That was it, but the room was nice and cozy. Smelled like smoke a little.
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- Also Known As:
- Hampton Inn Philadelphia International Airport Hotel Philadelphia
- Philadelphia Hampton Inn
- Hampton Inn Philadelphia Airport