Great customer service! Service to the airport and long term parking was very economical and convenient. The shuttle service to and from the airport was very efficient. Thank you for your great service!

Stayed here for business for 2 nights. It works for a stay during business or if you have an early flight from PHL

Breakfast was OK, what you get in today's hotels when it's included. Service was friendly. I did have a problem with my room lock. On check in I went to the room and key didn't work, went down and got key redone. Back at the room it still didn't work so down I go to the front desk. Told them I thought it was the battery. They sent me back up with maint man. He could not open with the electronic key so he used the "real" key. OK now in the morning same problem and the sent maint man up with an electronic key - didn't work so he had to go down and get the "real" key. VERY frustrating! End of day my key worked.

Staff stayed friendly and helpful through my trails but wish they had solved problem earlier.

Bed comfortable and room was clean, had dinner at Ruby Tuesday next door.

This is a convenient place to spend a quick night, but without amenities to make a longer stay more pleasant. The rooms don't have fridge or microwave. I went looking for a vending machine for something to drink - I was on the 2nd floor, and found a half-empty snack machine, but no soft drinks. So I took the elevator down to the first floor and was told the soda machines start on the 3rd floor. I went up to the 3rd floor and found a machine with a very limited selection, but it wouldn't take my dollars. Up to the 4th floor - same thing, wouldn't take my dollars. Went to the 6th floor, same type of machine with limited offering, but it took my dollars. A half hour out of my life to find a soft drink (of a beverage I don't even like) was a bit ridiculous. Then at breakfast the next morning I found the western omelettes completely gone. I got a juice and some bacon and sat and waited for the usual Hampton Inn ever-present kitchen staff to bring in a fresh supply of omelettes -- but in spite of seeing several staff members wandering around and chatting with each other, nobody filled the eggs. I left the building feeling like things could certainly be improved at this property. On the plus side, the young man who checked me in the night before was awesome - friendly and efficient, and I liked the docking station on the nightstand to plug my laptop into - hadn't seen that before and think they all should do it! Also, there is a Ruby Tuesday restaurant in the adjacent lot so getting dinner was convenient. I think I'll try other hotels the next time I'm in the area, though.

Have stayed here before and its good for an overnight. Rooms are clean. One of the best things about this hotel is that it has a docking station on the nightstand and you don't have to crawl around the floor looking for an outlet. The staff was very accommodating and I was able to check in early. The buffet breakfast is ok. The only thing that I didn't like was the hallway on the fourth floor stunk like cigarettes. The probably need to replace the carpeting to get rid of the smell.