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“Tired hotel that survives off it's location.” 2 of 5 stars
Review of Philadelphia Marriott Downtown

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Philadelphia Marriott Downtown
3.5 of 5 Hotel   |   1201 Market Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #42 of 82 Hotels in Philadelphia
Barrow, Alaska
Top Contributor
132 reviews 132 reviews
53 hotel reviews
Reviews in 55 cities Reviews in 55 cities
64 helpful votes 64 helpful votes
“Tired hotel that survives off it's location.”
2 of 5 stars Reviewed December 10, 2012

Rooms are on the worn side and the cleaning is just enough to give it that fresh look, however the details of cleanliness show when looking closely. Beds are average and on the cheap side of quality.
Road noise is clearly heard on 10th floor. Hall noise is clear when anyone was outside. plus, I could hear noises through the walls and ceiling.
Hotel staff is helpful and friendly when I needed them. Lobby does seem too accessible to all and I witnessed Starbucks having to clear out non-guests each day from the back entrance. No Marriott security.
Location is great for a good walk to get some excellent food and shopping.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,650 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 6, 2012

This visit everything went wrong-- the food was terrible, the hotel seemed understaffed. The calls to the operator weren't answered. It took 20 minutes sitting in the hotel drive for the valet to get to my car. The ice machine didn't work. The room service sandwich the bread was so stale it crumbled. If I hadn't had a meeting here I would have left. I am a platinum Marriott rewards member and my mom worked for corporate Marriott for years. Mr. Marriott would not be pleased with the state of this hotel!!!!

Room Tip: Stay at the Courtyard.
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  • Stayed December 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Cleveland, OH
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2012

Overall, the room & service were fine, nothing exceptional but nothing poor. The location of this hotel is what made it great! 1 block from Reading Terminal Market and multiple great restaurants/bars. I would definitely stay again for the convenience factor.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Washington DC
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 4, 2012

I stayed here for one night on a business trip. Great location if you have business that the PA Convention Center. Close to Reading Terminal. I stayed in a suite - bathroom was a bit outdated. Ovearll, room was fine. Nothing extremely special, just a nice average business hotel.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vienna, Austria
Top Contributor
93 reviews 93 reviews
68 hotel reviews
Reviews in 54 cities Reviews in 54 cities
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed December 3, 2012

I staid at this hotel 300 USD/night 4 nights. Very poor service, rude and not trained staff. Room was dirty, dusty carpets, filty underneath my bed. Service overall amongst the worst I have experienced in US.
A hotel with more then 1000 rooms, caters for large congresses, so stay away if you can.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Newtown, Pennsylvania
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2012

We went downtown b/c we had a free night's stay to use up. All in all the Marriott was clean and spacious. Our king bed was a bit too firm and the sheets were some kind of polyester or something that was a bit uncomfortable/hot. The staff was very friendly. We thoroughly enjoyed the breakfast buffet. Marriott does not offer free Wi-Fi in the guest rooms. They charge .25 p/minute unless you use it in the common area. That was a disappointment if you need to do work. Also, we are elite gold members b/c we use a Marriott visa and accumulated enough points to earn it. There are no Marriott perks to enjoy on a Saturday. This Marriott provides Bath and Body Works as amenities for guests. If you need to charge your phone or whatnot, do it at the desk as the outlet on the lamp on the night table only has juice when the lamp is on (unless my cord wasn't plugged all the way in my phone, but I doubt it). Our night's stay was worth it b/c it was free, clean, friendly. Nothing unusual or posh, though.

Room Tip: we were on the 21st floor. that could b why our water pressure was lower than normal. they told us w...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Top Contributor
97 reviews 97 reviews
86 hotel reviews
Reviews in 52 cities Reviews in 52 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed November 30, 2012

Spent two nights here while working in the area. Checked in the Sunday of Thanksgiving weekend to find it overflowing w/Irish Step Dancers attending a competition @ the nearby convention center. Thankfully they left that night, but not until very late that night-lots of running up & down the halls until they were gone. We were given one of the executive suites w/another room connected to it which worked out very nicely for us, especially since the suite had a mini-fridge. Concierge club is one of the best I have seen-full hot breakfast & very substantial evening appetizers and desserts. Several restaurants right across the street along w/the hotel restaurant for other dining options. Would definitely stay again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Philadelphia Marriott Downtown

Address: 1201 Market Street, Philadelphia, PA 19107
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Philadelphia
#31 Family Hotel in Philadelphia
#36 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Philadelphia Marriott Downtown 3.5*
Number of rooms: 1408
Official Description (provided by the hotel):
Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more   less 
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Also Known As:
Philadelphia Marriott Downtown Hotel Philadelphia
Marriott Philadelphia

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