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“Average Business Hotel” 3 of 5 stars
Review of Philadelphia Marriott Downtown

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Philadelphia Marriott Downtown
3.5 of 5 Hotel   |   1201 Market Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #44 of 83 Hotels in Philadelphia
Washington DC
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“Average Business Hotel”
3 of 5 stars Reviewed December 4, 2012

I stayed here for one night on a business trip. Great location if you have business that the PA Convention Center. Close to Reading Terminal. I stayed in a suite - bathroom was a bit outdated. Ovearll, room was fine. Nothing extremely special, just a nice average business hotel.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,946 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vienna, Austria
Top Contributor
96 reviews 96 reviews
70 hotel reviews
Reviews in 58 cities Reviews in 58 cities
83 helpful votes 83 helpful votes
1 of 5 stars Reviewed December 3, 2012

I staid at this hotel 300 USD/night 4 nights. Very poor service, rude and not trained staff. Room was dirty, dusty carpets, filty underneath my bed. Service overall amongst the worst I have experienced in US.
A hotel with more then 1000 rooms, caters for large congresses, so stay away if you can.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Newtown, Pennsylvania
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2012

We went downtown b/c we had a free night's stay to use up. All in all the Marriott was clean and spacious. Our king bed was a bit too firm and the sheets were some kind of polyester or something that was a bit uncomfortable/hot. The staff was very friendly. We thoroughly enjoyed the breakfast buffet. Marriott does not offer free Wi-Fi in the guest rooms. They charge .25 p/minute unless you use it in the common area. That was a disappointment if you need to do work. Also, we are elite gold members b/c we use a Marriott visa and accumulated enough points to earn it. There are no Marriott perks to enjoy on a Saturday. This Marriott provides Bath and Body Works as amenities for guests. If you need to charge your phone or whatnot, do it at the desk as the outlet on the lamp on the night table only has juice when the lamp is on (unless my cord wasn't plugged all the way in my phone, but I doubt it). Our night's stay was worth it b/c it was free, clean, friendly. Nothing unusual or posh, though.

Room Tip: we were on the 21st floor. that could b why our water pressure was lower than normal. they told us w...
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Top Contributor
104 reviews 104 reviews
93 hotel reviews
Reviews in 54 cities Reviews in 54 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 30, 2012

Spent two nights here while working in the area. Checked in the Sunday of Thanksgiving weekend to find it overflowing w/Irish Step Dancers attending a competition @ the nearby convention center. Thankfully they left that night, but not until very late that night-lots of running up & down the halls until they were gone. We were given one of the executive suites w/another room connected to it which worked out very nicely for us, especially since the suite had a mini-fridge. Concierge club is one of the best I have seen-full hot breakfast & very substantial evening appetizers and desserts. Several restaurants right across the street along w/the hotel restaurant for other dining options. Would definitely stay again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oceanside, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 29, 2012

At Marriott Downtown Philadelphia for a Regional Irish Step Dancing competition 11/22-11/25. Beautiful hotel and very easy to get around from. Everything went well except when we checked out and went home only to see we had a dent in rear passenger bumper. Called hotel only to get valet manager to say it might be us when we left. Told him we left valet to Long Island direct and into driveway. Pic shows yellow paint possible from concrete parking bumper, valet is always extremely busy.
New car bought from Hurricane Sandy loss 12 days earlier. Insult is that no one from valet staff owned up to this. Currently on email tag with manager. Still waiting for liability to be assumed & a refund of $91.20 for 2 days of parking. Next time I will never rush to get home.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Columbus, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 27, 2012

We are Marriott folks and this hotel did not disappoint. We stayed here for the Philadelphia Marathon and extended our stay to visit with family. Everyone was very friendly from the Valet attendants to Concierge Lounge attendants.
The room was clean and so were all of the common areas that we experienced. The pool water was pretty chilly, though, so not much time was spent there.
The location was convenient to some of the downtown attractions and we walked with our toddler (stroller) to the Liberty Bell and Big Bus Tour starting point. It was a little hike from the finish line of the Marathon, but my husband managed okay after the race. We could look out our room window and see Reading Terminal Market and from just down the hall, we could see City Hall. We also walked to the LOVE statue before we checked out before Thanksgiving- we were just sad we didn't get to experience Christmas Village! It was easy to access 95 from the hotel as well. Also, we were on the 23rd floor and never had a wait for an elevator, which is always nice.
We would recommend this hotel for travelers. We found, though, that four nights with a toddler, a suite may have been more appropriate for our needs.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Carolina
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 26, 2012

I stayed at the Phila Marriott Downtown for one night before running the Marathon. Hotels sell out quickly, so book early. I booked through the race website and got a decent price; overall, I was just happy to get a room in center city near race start.

The location is great for anyone running the race. The hotel is connected to the Convention Center, where packet pickup / expo is held. Great pre-race meal choices abound. The race start is an easy, direct mile walk away.

I was able to check in around 11am. The room was clean and comfortable, with a good selection of TV stations. On the day of my race, I was able to get a late checkout with no hassle. I was very pleased with my short stay, and would stay here again.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Philadelphia Marriott Downtown

Address: 1201 Market Street, Philadelphia, PA 19107
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Philadelphia Marriott Downtown 3.5*
Number of rooms: 1408
Official Description (provided by the hotel):
Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more   less 
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Also Known As:
Philadelphia Marriott Downtown Hotel Philadelphia
Marriott Philadelphia

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