The hotel was tastefully decorated, clean, and the beds were very comfortable. My stay was due to business, and I was able to get the govemment rate, which made my stay affordable. Several of my meals, breakfasts and lunches, were catered by the hotel, and they were delicious. One day there was a lunch buffet with various meats, cheeses breads, croissants, and salads. In addtion, there was brocolli soup, and a buffet of all kinds of sweet treats. This was one of the nicest buffets I have been served as part of the convention package. The second day, we had a sit down lunch with cold melon soup, which was a new experience for me, but was very good, and a ceasar salad with a breast of chicken on top. Again, a very ample meal, well-served, and very good. The front desk staff, bellmen, cleaning ladies, and valets are to be commended for their outwardly courteous service. The only disappointment was the conscierge service. Being in meetings until 5:00 my time to take in some of the sights was limited. In explaining that, she simply pulled a couple of brochures and said I could find out what I needed from them. She was correct, but in dealing with conscierges in other locations, a more personalized approach has been taken. There was no one else waiting so I did not feel that we were intruding on other guests. My 3 phone calls did produce the results needed, but I felt it could have been handled more efficiently and effectively from the concierge, rather than the question and answer phone calls.
- Official Description (provided by the hotel):
- Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more less
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- Also Known As:
- Philadelphia Marriott Downtown Hotel Philadelphia
- Marriott Philadelphia