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Courtyard Philadelphia Downtown: Traveler Reviews

3.0 of 5
21 N Juniper Street, Philadelphia, PA 19107 (City Center West)
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Courtyard Philadelphia Downtown
Ranked #21 of 84 hotels in Philadelphia
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674 reviews from our community

Traveler rating
    235
    335
    72
    27
    5
See reviews for
Families
176
 
Couples
176
 
Solo
46
 
Business
173
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
West Palm Beach, Florida
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Understaffed, and kind of strange”
3 of 5 stars Reviewed March 19, 2013

Checked into the Courtyard around 10:00PM on a Friday for a quick one night in and out. Front desk had one person at it, and two other people working who didn't seem to want to check people in. Finally, about 20 minutes later got to my room . . . basic Courtyard, comfortable, a little worn. Plus is location, right on Market and 13th, close to the convention center, Chinatown . . . its a cool old building, but needs some better management.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Wonderful Place to Stay”
5 of 5 stars Reviewed March 15, 2013

I travel a lot for business and anytime I'm in Phili I stay here. It's a great hotel, very nice, great service, safe, secure, in walking distance to everything, very reasonably priced, rooms are clean and a decent size. Certainly several steps up from most Courtyards, in fact it's more like an upscale Marriott than a Courtyard.

Room Tip: Walk out the front doors, turn right, right again, down two blocks on the left is Maggiano's ita...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Michaels, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Our Favorite Philadelphia Hotel”
4 of 5 stars Reviewed March 14, 2013

As a long-time Philadelphia journalist, I watched as the beautiful old City Hall Annex went into decline and sadly become an abandoned eyesore. We moved from the Philadelphia area to the Eastern Shore of Maryland seven years ago but kept our membership in a Center City theater company, returning four times a year to attend plays. We have staid in several downtown hotels over time but has decided the old Annex, now a wonderfully resorted modern hotel in the heart of the city, is our favorite. The rooms are comfortable, quiet and well appointed. The king begs are super as is the big TV. We found the staff to be very welcoming. The rates are competitive and you can't beat the location, right across from City Hall. The location puts all of the museums, theaters and shops within walking distance or at worst a short cab ride. It is block from the Pennsylvania Convention Center and the Reading Terminal Market. If you are there during the week, don't miss the elevator ride to the top of City Hall Tower for a fantastic view of the city. It is hard to believe that this great building once stood derelict.

Room Tip: High Rooms on the west side have a view of City Hall.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tusitalatale about Courtyard Philadelphia Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great place to stay on business”
4 of 5 stars Reviewed March 14, 2013 via mobile

Another great stay. I stayed here on business for 2 nights. The service, especially in the restaurant, was great. The breakfast service was the best. Very friendly. My room was clean and very functional. The fitness center was good but is a little tight. For a Courtyard it's good. Pool area not very inviting but seemed clean. Location is great if visiting Center City or convention center.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phila PA
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“View Of City Hall”
4 of 5 stars Reviewed March 14, 2013

We stayed in this lovely hotel within the old City Hall Annex building on New Year's Eve. We had a large room overlooking City Hall and a view of the Mummers Parade the next day. The only draw back is no room service from the hotel itself, however things could be ordered from restaurants nearby.

All-in-all, a delightful stay.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bonniePhilaPA about Courtyard Philadelphia Downtown
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Additional Information about Courtyard Philadelphia Downtown

Also Known As:
Courtyard Philadelphia Downtown Hotel
Courtyard Philadelphia Downtown Hotel Philadelphia
Courtyard Philadelphia
Philadelphia Courtyard
Philadelphia Marriott
Address: 21 N Juniper Street, Philadelphia, PA 19107
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotels in Philadelphia
#20 Family Hotels in Philadelphia
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
A nice property located near the city's Convention Center. ... more   less 
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