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“Great Location, Historic Vibe in Philly” 4 of 5 stars
Review of Courtyard Philadelphia Downtown

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Courtyard Philadelphia Downtown
3.0 of 5 Hotel   |   21 N Juniper Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #22 of 84 hotels in Philadelphia
GreenLeadersBronze level
Collegeville, Pennsylvania
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Great Location, Historic Vibe in Philly”
4 of 5 stars Reviewed February 16, 2013

We stayed at this Marriott location on a busy, blustry weekend in January. It was the perfect location for attending the Auto Show, held at the convention center. The location of this hotel is ideal for lots of activities in center city Philadelphia. Restuarants, shops, art and more are all within walking distance. And, you can feel the history of Philadelphia all around you. The property is well run, in typical Marriott fashion. The rooms are a decent size, very comfortable, with the expected level of ameneties for the Courtyard brand. The lobby is bustling, as is to be expected for the heart of downtown. This hotel is a great value also. Rates are very reasonable, given the location and access to so much Philly has to offer.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2013 via mobile

We stayed here for a couple of nights for a mini-vacation and everything about this hotel was great. The fitness center was perfect for my needs and the staff was excellent. At one point during my workout, the security guard brought in bottles of water and handed them out to everyone in the fitness center. The staff was well informed on the must see sites and gave perfect directions and catered to all of our needs.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leuven, Belgium
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2013

This Courtyard hotel is a very traditional hotel. Being here for business, I found it a typical characterless hotel, that however is right in what it provides. Service and personnel are very good, location is great and accomodation as well.
Quite expensive however, but seeing the location and services it provides, the price seems fair.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Evanston, Illinois
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 30, 2013

I was in Philly on a 1-day business trip and decided to stay at the Courtyard. It is located just across the street from City Hall. The hotel is in great shape and my room was spacious (for me) and clean. Front desk was friendly and helpful. Bathrooms were modern, clean with good showers (important!)I had several hours between appointments and I sat in one of the library rooms and did my work. I felt very comfortable there. I also visited the Phil. museum of fine art, which is a 5 minute walk. The Reading Terminal is 2 minutes away. My only critcism is that I like to keep the room cool and I could have used an extra blanket. II would stay at the Courtyard again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, Maryland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 26, 2013

To be honest, with 3 young kids under 6 we don't often splash out on the more expensive hotels & there were plenty $50-$100 cheaper per night to choose from. But we are so glad we went for this hotel for our overnight stay. Great base to explore the delights of Philly & the impressive architecture of city hall = view was pretty spectacular. Our 2 eldest kids couldn't get enough of the view- we've never had such an enthusiastic & positive reaction from them about a hotel room before! You need to request city hall view in advance.

As we required two beds for our family room, (& travel cot) we sacrificed room size for view (two queen beds instead of Kings). With travel cot up, room did feel a little cramped but that was our choice & view was so worth it.

We could see all the way down to Museum of Art, which was a v pleasant 25 min walk north (quicker without kids!). Also great to see Philly skyline all lit up at night- had to drag kids away from window for dinner.

Bathroom on small side too. So overall room average but view outstanding and more than made up for it.

Other things which impressed us overall was friendliness & helpfulness of staff.
Little touches like baby shampoo & lotion & little bath toy in room with travel cot, front of house staff entertaining our children, restaurant staff very pleasant.

We don't often eat in hotel but kids tired so easiest option after sight seeing. A little pricey for dinner but tasty & nice options & relaxing environment. We had comfortable family booth with individual TV (kids loved!). But it also a very nice bar area & mix of families, couples & groups of younger guests. V pleasant atmosphere & worth paying the extra for convenience of not having to leave Hotel on a cold winter's night with tired children in tow (& our youngest could eat dinner in his pjs then fall asleep in stroller!).

V pleasantly surprised with breakfast- ample & tasty choice. Though if you really want value for money- you can't beat buzzing vibe of Reading Terminal food market just over the road. Soooo many cheap & tasty eats- tho naturally not as plush an atmosphere to dine in as hotel,

As alway swimming pool smaller than looked on website, & water pretty cold...but kids loved, just too cold for our youngest. Hot tub a big hit.

Overall fantastic location, worth it for city hall view, nice hotel & pleasant staff.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 23, 2013

While I appreciate the wonderful look and architectural details in the main lobby and first floor of the hotel, the rooms are less than stellar. The lobby, like with a lot of other Courtyards, has been remodeled, it's clear the rooms are in great need to updating. Our bathroom was pretty dingy and you could tell the shower had seen better days. We have stayed in a lot of Courtyards and I would have to say this is in definite need of a makeover! Also, our shower and the floor of the bathroom had hairs that seem to have been missed by the cleaning staff. We also had to track down a staff member for toiletries that were never placed in our room. We usually stay at the other Marriott and chose the Courtyard because it was a better price, next time we will spend the extra money and stay in the nicer of the two.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bear, Delaware
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 23, 2013

We recently returned from our second stay at this hotel. We enjoyed both of our stays. The front desk staff were extremely cordial and personable. They gave us a complimentary upgrade to a City View room on the top floor, which did have a very nice view. The rooms are somewhat small but very clean and modern and the bed was very comfortable. We did not eat at the restaurant but stopped in and had a drink at their bar. It's a nice sized bar situated in the same area as the restaurant. The drinks seemed a bit pricy, but it seemed like the going rate anywhere in the city. All the staff at the hotel that we came in contact were very friendly and helpful. The hotel has a good location and close and convenient to catch the subway, which I would definitely recommend using if going to a game or concert at the Wells Fargo Center, Citizens Bank Park, and/or Lincoln Financial Field. Check out was quick and painless. Valet parking is $48 per day. I dont know if its possible but it would be much better if they had more outside where the cars pull up either to check in or retrieve their car from the valet. It is very congested and if its a busy time of day, it's a little difficult to get in and out with your car. Overall, we had another great stay and won't hesitate in returning again in the future.

Room Tip: City view rooms have nice views of historic downtown
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard Philadelphia Downtown

Also Known As:
Courtyard Philadelphia Downtown Hotel
Courtyard Philadelphia Downtown Hotel Philadelphia
Courtyard Philadelphia
Philadelphia Courtyard
Philadelphia Marriott
Address: 21 N Juniper Street, Philadelphia, PA 19107
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East , City Center West
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Philadelphia
#17 Family Hotel in Philadelphia
#18 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Philadelphia Downtown 3*
Official Description (provided by the hotel):
A nice property located near the city's Convention Center. ... more   less 
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