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“Loved the location and hotel staff” 4 of 5 stars
Review of Courtyard Philadelphia Downtown

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Courtyard Philadelphia Downtown
3.5 of 5 Hotel   |   21 N Juniper Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #21 of 83 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Richmond
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Loved the location and hotel staff”
4 of 5 stars Reviewed December 5, 2012

This hotel has historic charm with modern amenities. Fantastic location across from City Hall, near the LOVE park and within walking distance of Independence Hall. Close to Reading Market and lots of restaurants. Would definitely stay here again. The hotel front desk staff was very friendly and helpful. Valet staff was too.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at Courtyard Philadelphia Downtown, responded to this review, December 17, 2012
Thank you for your kind comments. We take great pride and are very fortunate to have a team of associates who truly strive to make our guests experience memorable. Please be assured that your positive feedback will be shared with all of our associates. Thank you again for choosing to stay with us as we know there are many hotel options in Philadelphia. We look forward to your next visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,314 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 4, 2012

The location at the very center of the city can't be better. The hotel is solid. The rooms are ok with the normal amenities. Our room, 1115, had a lot of plumbing noise: the running water heard in the pipes through the air vent any time someone in the vicinity took a shower was loud and had to be blocked by earplugs while sleeping. Also, during our stay of three nights in late November there were a lot of noisy, downscale youth hanging out in the hotel and trying to get up the elevators without keys, taking pictures, and generally being rowdy and loud in the common areas that made sitting in the lobby or walking through it, or trying to use the elevators a problem. In order not to have people without keys riding up in the elevators with me (I think they were headed to a party someone had announced, probably over social networking) I had to wait and then walked to the back elevators eventually to get up to my room. The hotel staff should do something about this as it will degrade the reputation of their hotel.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James G, General Manager at Courtyard Philadelphia Downtown, responded to this review, December 17, 2012
Thank you for your comments on your recent visit. I am disappointed to read your comments regarding the plumbing noise you experienced during your visit. Hopefully you were able to get some sleep that night and were not overly tired the next day. Please accept my sincere apology. I have shared your feedback with my Engineering Team and we will work on to resolve this issue. We would welcome speaking with you directly on the matter. Please feel free to contact our General Manager, Jim Gratton at 215-832-3040 so that we can work with you to determine an appropriate resolution to the issue.
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Scotland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 3, 2012

Beautiful old building right across from City Hall. Perfect location for downtown Philadelphia.
Rooms were spacious and clean. Hotels has Starbucks in the lobby and a business center but they do make a charge for internet use unless you are checking in for a flight and printing boarding passes. No wonder it was always empty you walked past.
Other facilites - coin operated washer & dryer and also have a swimming pool and whirlpool.

Would stay here again if back in Philly

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 1, 2012

This hotel has a tendency to over-charge you after your stay. For us, it's 4 months after we stayed there in Aug 2012. They did that to my brother too. Otherwise, this hotel is up to par with other Courtyards we have stayed.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

I stayed at this hotel the night before Thanksgiving so I could bring my family to the Thanksgiving Day Parade. The hotel exceeded my expectations with a great room and service. The hotel is walking distance to pretty much everything including shopping, restaurants, and museums. We chose to eat in the hotel restaurant and were very pleased with the food. The staff was also very nice.

If you are looking for a great place to stay in Philadelphia you can't go wrong with this hotel.

Stayed November 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, Pennsylvania
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 26, 2012

This is the second year in a row that we have stayed here at the Courtyard on Thanksgiving Evening. We requested a high floor with a view of City Hall and that is exactly what we got! The room was nice with a comfy king size bed and the view of City Hall and looking over to Love Park is spectacular! We even took advantage of Macy's a block away opening at midnight on Black Friday to shop for a bit.

I would recommend to self park in the lot that is located behind the hotel as it is cheaper than the valet parking that the hotel offers. If you don't mind paying the higher price or waiting on your car, then go ahead and use the valet service. We prefer to do it ourselves.

The hotel is in a very convenient location with plenty of shopping, restaurants, Reading Terminal Market, Convention Center within walking distance. Philly is a very friendly walking city.

We would highly recommend this hotel. We have enjoyed our stay here both times.

Room Tip: Choose a high floor (10, 11, 12, 13, 14 ) and ask for a view of City Hall / Love Park.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 23, 2012

This Marriott is one of several right next to the City Hall, the Convention Center and Macy's. Not too big with all the necessary amenities, Starbucks, small restaurant, bar, library, fitness center, swimming pool. Nice and helpful staff - helped with finding vegetarian restaurant and getting into wifi. In an old building, the interior is tastefully decorated and well maintained. My room was very spacious and nicely furnished with the usual perfect Marriott beds. But the best feature is the hotels proximity to tourist attractions - everything is in walking distance.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Suites Wheelchair access
Hotel Style:
#10 Green Hotel in Philadelphia
#15 Family Hotel in Philadelphia
#18 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Official Description (provided by the hotel):
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Marriott
Philadelphia Courtyard

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