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“Great location” 4 of 5 stars
Review of Courtyard Philadelphia Downtown

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Courtyard Philadelphia Downtown
3.5 of 5 Hotel   |   21 N Juniper Street, Philadelphia, PA 19107 (City Center East)   |  
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Ranked #22 of 83 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Scotland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location”
4 of 5 stars Reviewed December 3, 2012

Beautiful old building right across from City Hall. Perfect location for downtown Philadelphia.
Rooms were spacious and clean. Hotels has Starbucks in the lobby and a business center but they do make a charge for internet use unless you are checking in for a flight and printing boarding passes. No wonder it was always empty you walked past.
Other facilites - coin operated washer & dryer and also have a swimming pool and whirlpool.

Would stay here again if back in Philly

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,276 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 1, 2012

This hotel has a tendency to over-charge you after your stay. For us, it's 4 months after we stayed there in Aug 2012. They did that to my brother too. Otherwise, this hotel is up to par with other Courtyards we have stayed.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

I stayed at this hotel the night before Thanksgiving so I could bring my family to the Thanksgiving Day Parade. The hotel exceeded my expectations with a great room and service. The hotel is walking distance to pretty much everything including shopping, restaurants, and museums. We chose to eat in the hotel restaurant and were very pleased with the food. The staff was also very nice.

If you are looking for a great place to stay in Philadelphia you can't go wrong with this hotel.

Stayed November 2012, traveled with family
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York, Pennsylvania
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 26, 2012

This is the second year in a row that we have stayed here at the Courtyard on Thanksgiving Evening. We requested a high floor with a view of City Hall and that is exactly what we got! The room was nice with a comfy king size bed and the view of City Hall and looking over to Love Park is spectacular! We even took advantage of Macy's a block away opening at midnight on Black Friday to shop for a bit.

I would recommend to self park in the lot that is located behind the hotel as it is cheaper than the valet parking that the hotel offers. If you don't mind paying the higher price or waiting on your car, then go ahead and use the valet service. We prefer to do it ourselves.

The hotel is in a very convenient location with plenty of shopping, restaurants, Reading Terminal Market, Convention Center within walking distance. Philly is a very friendly walking city.

We would highly recommend this hotel. We have enjoyed our stay here both times.

Room Tip: Choose a high floor (10, 11, 12, 13, 14 ) and ask for a view of City Hall / Love Park.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Berlin, Germany
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 23, 2012

This Marriott is one of several right next to the City Hall, the Convention Center and Macy's. Not too big with all the necessary amenities, Starbucks, small restaurant, bar, library, fitness center, swimming pool. Nice and helpful staff - helped with finding vegetarian restaurant and getting into wifi. In an old building, the interior is tastefully decorated and well maintained. My room was very spacious and nicely furnished with the usual perfect Marriott beds. But the best feature is the hotels proximity to tourist attractions - everything is in walking distance.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 20, 2012

My wife and our two small daughters (both under age 3) stayed here in mid-November 2012 in a two-room suite.

The room was spacious and clean, equipped with a front room sofa concealing a foldout bed and a king-size bed in the master bedroom. The bathtub was average sized, but it, the tub tiles, and the shower curtain (hung from a curved rod to allow for a bit of extra room inside the tub) were all passably clean. The Keurig coffeemaker, microwave, and mini refrigerator were all well-maintained. The massive writing desk featured a number of data ports and electrical outlets, as well as a second, smaller roll-out desk nested beneath it. Each room offered an impressive flatscreen television. Apart from these and the valet parking of which we took advantage, the next most-appreciated feature of the hotel is its close proximity to a number of local attractions, from City Hall (directly opposite the hotel on the other side of the street), to Reading Market (one block away), to Chinatown, where we enjoyed some really good meals. All of these are within walking distance. The hotel also has a Starbucks on its ground level and a restaurant at which we enjoyed a lunch menu offering up fare that was average; not spectacular by any means, but tasty enough.

If I have any small quibble with this hotel, it is that the housekeeping staff didn't respond on our initial call. On our first full day there, having rung to request service right before we all stepped out for a couple of hours in the early afternoon, we returned to find that nothing had been cleaned/restocked/emptied. About a half hour later, a uniformed hotel staffer whom I assumed to be a housekeeping manager arrived at our door to ask if we had yet received service. I told him we had not, and he apologized, stating that he'd been searching for the person assigned to our room for some time, and that he'd send someone else up right away. As evening was approaching and we were stepping out for a second time, this was fine with my wife and I. By the time we returned, the room had been cleaned, the bed remade, glasses, towels/washcloths, and sundries restocked. This incident I included only for completeness, as having to wait for housekeeping service a few hours longer than anticipated was really no bother at all. I'd definitely stay here again. The location alone made it well worth the cost, and as hotel experiences go, one could do a great deal worse than to stay here.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greer, South Carolina
Level Contributor
122 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed November 19, 2012

The only drawback I could see to this hotel is the outrageous rack rate. However, if you are in town to attend a conference, you could not ask for more. Either walk down an alley or one city block and you are right at the front doors of the conference center. And, just a few doors down, there's a 7-11 and a Dunkin' Donuts with a beautiful view of the city hall every time you step out of the front doors of the hotel. All the front desk staff were helpful and friendly and check in and out were a breeze. Room was comfortable and really clean. Drapes and door kept out light in the evening and the hotel was quiet. I'd stay here again without hesitation to do anything in the city!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Suites Wheelchair access
Hotel Style:
#10 Green Hotel in Philadelphia
#16 Business Hotel in Philadelphia
#17 Family Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Official Description (provided by the hotel):
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Marriott
Philadelphia Courtyard

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