I moved from a delightful stay at a Germantown AirBNB host to the airport as the SEPTA did not start running early enough to get me to the airport in time for my flight and I've had poor experiences when relying on taxi from neighborhoods--not in Philadelphia but other towns. I booked the room direct with the Aloft website and received a reasonable rate with internet connectivity included.
I was happy with the front of house service. both the desk and bar were welcoming and easy in conversation. I was thankful for that as I needed to be treated well at the end of my conference day. So thank you for that. However, the room was not as clean as I might have hoped. It was serviceable. The bed linens were clean but several ink stains were obvious on the carpet as were tell tale imprints on the shower glass wall that connected to the living/sleeping area of the room.
I loved the design of the space, but was unimpressed with the overall attention to full cleaning of the space. The cleaning staff were unaware that I was in the room (I forgot to hang the DND sign out) and kept trying to open my room door.
I did not park, but the cab driver was unable to enter the property or it was unclear that he could and could get back out the gate without surcharge. I ended up volunteering to lug my suitcase, backpack and self over the curbing to the hotel drive. Please clear up signage for parking, carpets in the room, walls / glass in the rooms and ensure that all is maintained to standard.
- Official Description (provided by the hotel):
- Aloft Philadelphia Airport offers guests a bold, new travel experience just minutes from downtown Philadelphia and conveniently located near Philadelphia International Airport (free shuttle service). ... more less
- Reservation Options:
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- Also Known As:
- Aloft Philadelphia Airport Hotel Philadelphia