It seems like this facility was put together by handymen. Where ever we looked there were signs of shoddy workmanship and low quality materials being used. The wooden moldings around the elevator door frame were totally misaligned. The bathroom door in our room was so flimsy that somebody was able to poke hole in it. The faucet handle with the Shilo Inn logo was upside down and the warm/cold water reversed. The walls are so poorly insulated that you could hear every toilet flush from other rooms. The room itself was spacious, nicely furnished and cozy. Staff was friendly and courteous. Breakfast was adequate. $125.00 for an offseason room was a bit high. I probably would stay in this motel again. I just wish they would upgrade the quality a notch.

Went to Mammoth Lakes for the night before we ventured out in the morning to Mono Lake and Bodie. Was a very pleasant stay. A strictly non-smoking hotel. Will get fined $300 if caught smoking. Just fine with me as I don't smoke. Not a 5-star hotel but the stay was pleasant. Courteous staff. Everything seems big at Mammoth (food orders, etc...) There was just some weird smell along the lobby. We requested a king room but when we went to the room it was 2 queens. We called front desk and immediately found us a king by the 2nd floor. At the 3rd floor there was this smell (kind of like a skunk smell) but when we got to the 2nd floor it was the same. It was a fleeting smell just in the mid section but gone as we got closer to the elevator area.

Staying at the Shilo Inn on my first visit to Mammoth Lakes 12 years ago served as an important part of my initial experience and impression of Mammoth Lakes (I love the Eastern Sierras). I've leaned towards reserving a room here on some sort of comfort and reliability level while aware of the negative reviews shared. Yes, they still use metal keys rather than keycard readers, yes, the room I stayed in lacked a flatscreen TV and the cable selection isn't much and yes, the continental breakfast offerings may be just on the "okay" side. I always feel secure with the old-fashioned lock, didn't come all the way to Mammoth to watch the tube, and an early morning coffee, OJ and muffin from the lobby start my day just fine especially before the tour bus crowd makes it way down. Admittedly, on my last visit three years ago, some things were in disrepair: plastic tarp over the ceiling in the hot tub/pool area, mold on the shower curtain. This time around, the hot tub was much more inviting with a fully-repaired ceiling and the bathroom looked clean and new. Was happy to see the self-help waffle maker, missing last time, back as part of breakfast. This was my first time on an upper-most floor so didn't miss someone stomping around on the ceiling late at night! If I did have something to pick on, the pillows weren't that great and the mattress cover would slide (after a long day of hiking, though, I don't care). Overall, on this trip, another good experience: still appreciate the big rooms, the small fridge and the wet bar sink, the covered parking lot, the location near the main road and a friendly staff (Note: after sending comments to the corporate office re: my stay, the Shilo manager emailed me with a nice reply the next day.)

I chose this hotel for its "deal" on Expedia, but it wasn't worth the price. It's clean, but really out of date. It feels old, cheap and worn out. Upon my arrival, they were mopping the lobby with toxic-smelling chemicals. There was a big bleach stain on the hall carpet in front of my door. I had a view of an alley and an ugly backside of the building next door. The room was clean. There was no towel rack in the bathroom, only the hole in the wall where the rack should have been. The indoor pool was something out of the 70's and smelled heavily of chlorine. We asked for a wake up call -- and the staff totally forgot about it. When we mentioned it to them, there no apologies. The breakfast was poorly presented, the cheapest food possible, and they didn't have enough seats for all the guests who were crowded in there and trying to eat. They ran out of cereal, and didn't bother to fill the bin. Their coffee had lots of grounds in it. I reserved via Expedia, and didn't have me "in the computer" upon arrival. What a mess.