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“Cosy hotel with beautiful surroundings” 4 of 5 stars
Review of Juniper Springs Resort

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Juniper Springs Resort
3.5 of 5 Resort   |   4000 Meridian Boulevard, Mammoth Lakes, CA 93546   |  
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Ranked #8 of 30 Hotels in Mammoth Lakes
GreenLeadersBronze level
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Cosy hotel with beautiful surroundings”
4 of 5 stars Reviewed January 8, 2013

We got a good room on the ground floor with a fully equipped kitchen, a pull out couch and a double bed. Mosquito nets on the windows which was good. The hotel has two outdoor hot tubs and one pool which is very cosy in the evening. There's also a gaming room which is fun. This was the only place we visited on our long road trip where we could sit down all four of us by a table and have a normal dinner because pur room actuallly had a dining spot. Visited in summer.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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pasadena
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 7, 2013

We'Ve returned yet another season to mammoth lakes, and regret it not. The snow is perfect and the terrains around juniper springs are great.
Last visit I shared that the front desk allowed us to check out the room and decide which one to take. That has not changed. Our family is very much aware of which rooms are optimal and we ask for it. Nothing can compare to sitting down in front of a picturesque window with hot cocoa and watch skiers and snowboarders alike ski down like ballerinas or tumble down like clowns in a circus. The rooms at juniper springs are situated such that one feels as if u r watching a movie. Caution ask to see the room.
Last time I commented on the lack of heat regulation. There is always a gas chimney burning which makes the rooms very warm throughout the day, at times unbearably so. We have found that although the ability to regulate the temperature remains out of our hands, the lower room was cool and comfortable during the day, precluding having to open doors and windows.
The Internet remains a problem. Connectivity is hit or miss, mostly miss. The manager regularly checks posts, so Mr. Manager please address this issue.
We stayed in a two bedroom, two bath condo.. Size was adequate for three adults and a young teen. Beyond this, the condo would have simply been too small.
The one major issue with juniper is the lack of maintenance. Do not walk around in socks as they will dirty quickly. Make sure to pull out the covers on the sleeper bed as we found that the sofa bed is closed without changing. We always bring in extra linens.. The refrigerator hums and rattles and shakes and rumbles. That is simply deferred maintenance. The light bulb in the entrance is out, sometimes it's on, mostly out. Go in the room and check out the appliances if u intend to cook.. We do, as restaurants up here are a zoo. Lastly if you r going to take a hot soaking bath to take the cold out of the bones, don't assume the tub was cleaned.. Our tub was not washed down at all.
All in all, the only real problem with the hotel is the lack of cleaning which if everyone brings to their attention will soon bring about a change in labor, I hope..
We will continue to visit juniper and I will take my own advice and have the cleaning done right.
Happy skiing, snowboarding to all.

Room Tip: PS: the beds are lumpy and need to be upgraded. The mattresses are of very low quality.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 23, 2012

Stayed here for a family vacation with teenagers to take advantage of the epic snowfall in Mammoth. If you want utilitarian accommodations and are focused on skiing/snowboarding and don’t care about much else, this place is perfect. If you are looking for luxury, or other amenities…not so much.

Calling it a resort is kind of a stretch – self-contained it is not, and services are minimal – no restaurant, no bar, no room service, not close to much except the lifts. There is a coffee place that is open for breakfast and lunch, but again, minimal. There is a shuttle you can take to get to the Village or other places where there are shops and restaurants.

For families with kids, there are activities, a game room with ping pong table and video games (a big selection according to my teenage son), and a pool and a Jacuzzi. Having the lift within walking distance is great, especially if you have small kids – there is a ski school at the Eagle Lodge as well so you don’t have to take them all the way to the Village.

The rooms themselves vary greatly, as many of the condos are individually owned. You may get a well-laid-out, updated one…or, you may not. Unfortunately I was able to compare ours to another that had 3 flatscreen TV’s to our one, a kitchen that was much bigger and finishes were much higher-end than in ours. Our condo was fine and functional, but the other one was better.

Wi-Fi is slow and intermittent, so if you plan to use the Internet a lot during your stay, be prepared. Front desk staff is friendly and helpful. Not sure if I will stay again – would rather stay in the Village where there is more to do.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Luis Obispo
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 22, 2012

I was initially worried about the service I would receive based on reviews I saw on Trip Advisor and Yelp. I usually stay at Village Lodge, but because the price was much better at Juniper, I decided to take a chance. (I also appreciated that Managers answer every negative review personally, and I believe that they genuinly care about guest satisfaction.)

When I arrived, I found the staff to be very friendly and helpful. The person checking me in appeared to be new, but the supervisor was right there with him, helping him along. I mentioned to the supervisor that I have stayed at Mammoth properties before and that I understood some rooms were better maintained than others. She explained that they try to maintain consistency in all rooms, but she said that she knew of a room that has a really nice "owners touch." She had the person helping us, assign us to that room. (This may only have been possible because the resort was not full). I was very impressed that one of the shuttle drivers who was standing nearby actually ran up to the room without being asked, checked it out, and then came back down to assure me that we would be happy in the room assigned. The room was everything we expected. We found it to be clean and comfortable. Staff was friendly and professional.

I really think that having a great stay, starts with the guest communicating what they are hoping for in a friendly, genuine way. The staff, from managment to shuttle driver, really want the guests to have a great stay and it showed in the way my family was treated. Thanks for the great stay and caring service.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review, 2 days ago
Ken T,

Thank you for the great feedback and we are happy that you thoroughly enjoyed your stay with us! We hope to welcome you back again and look forward to seeing you again!

- Juniper Springs Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 9, 2012

We just stopped for an overnight visit on our way to Yosemite. I liked the fact that it had all the conveniences of home with a full kitchen. I liked the parking garage. The location could not be any better if you came to the resort to ski. The front desk was extremely helpful and friendly.
We had a very pleasant experience during our short visit.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 24, 2012

It was our first time staying at Juniper Springs Resort and we absolutely enjoyed staying at this resort. The staff was very professional when I called to ask for early check-in, and when we arrived they were very courteous. The 1-bedroom suite was spacious for our family. The kitchen was convenient so we were able to make our family meals. We definitely recommend Juniper Springs resort to anyone planning a vacation to Mammoth.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
juniperresortgm, General Manager at Juniper Springs Resort, responded to this review, 2 days ago
Tnmdam,

Thank you for the great feedback and we are happy that you thoroughly enjoyed your stay with us! We hope to welcome you back again and look forward to seeing you again!

- Juniper Springs Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NSW
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 17, 2012

Located in a quiet area away from the main village of Mammoth Lakes, in winter this would be fantastic accommodation with the chairlifts up to the ski fields literally next door. In summer, it’s pretty quiet but that’s ok too because the peace of the high Sierra is a joy to behold.

The 2 bedroom condominium was of decent size – both bedrooms had king beds with beds that were fairly high. The pillows, like many hotels, were too soft. The beds themselves were also too soft, we found ourselves with rather sore necks after each night’s sleep. Only 1 iPod dock (of the 2 in the condo) worked – this was disappointing.

We didn’t spend much time in the condo but the little time we did spend was pleasant enough. There is no cooling in the room (not that much was needed) but the bedrooms did get very hot in the evenings with all the appliances turned on even with heating off.

Depending on where you are located in the resort, the WiFi can be very hit and miss – it was fine in the lobby but in our room it was non-functioning.

The car park is reasonable enough but the spaces are quite tight so if you have anything larger than a Camry size car, you ought be careful.

The selection of Aveda toiletries was really nice; you’ll need the moisturiser because the air is very thin and dry there.

All in all, a decent choice if you don’t mind being a little bit away from the main village.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Juniper Springs Resort

Address: 4000 Meridian Boulevard, Mammoth Lakes, CA 93546
Phone Number:
Location: United States > California > Mammoth Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Mammoth Lakes
#2 Green Hotel in Mammoth Lakes
#8 Family Hotel in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Juniper Springs Resort 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
Have the Mountains at your Front Door. Juniper Springs Lodge, Sunstone and Eagle Run make up Mammoth's premier ski-in/ski-out resort. Located at Eagle Lodge and Eagle Express chairlift, these studio to three bedroom condos and townhomes offer an alpine getaway that is ideal for families. Juniper Springs Resort was recently named one of Conde Nast Traveler's top 50 ski resort properties. ... more   less 
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Also Known As:
Juniper Springs Hotel Mammoth Lakes
Juniper Springs Mammoth Lakes
Mammoth Lakes Juniper Springs Lodge

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