Stayed in Unit 54 in early September 2011. Was rated a 4 Star by Mammoth Reservation Bureau, the management company.
Upon entering the unit, it smelled stale and musty. Found two dead spiders near the pillows in the bed linen indicating that the unit had probably not been used in awhile. About 4-5 light bulbs were not working. The lower oven door was stuck and would not open and 3 out of the 4 stove burners did not work at all. The unit felt dingy and drab due to the old furniture and faded bed spreads, and carpet seemed like it had not been cleaned in awhile. The lighting was poor. The mattresses were old and a bit uncomfortable. The sliding screen door on the bottom unit was off its tracks and leaning against the door. Quite frankly, very disappointing. Reported these findings to the management company and they quickly found us a much better unit at another facility which turned out to be absolutely fantastic...Fireside Unit 314. (Fireside Unit 314 was also a 4 star but since the unit had been almost completely updated, it was very clean, nicely appointed and was wonderful.) It's obvious that we'd been upgraded to a much nicer unit to make up for the unpleasant experience with Snowcreek Unit 54 and the extra work and time we incurred having to relocate to the other unit.
The other problem was that the common area (living space and kitchen) was on the 2nd level, which meant that we had to haul heavy items such as ice chests, etc. up to the 2nd floor. It would have been nice if the living area was on the entry level.
So beware when booking. Recommend you talk to reservation person to ensure that you get a well maintained unit that's clean. Lesson learned - we assumed incorrectly that a 4 Star meant above average quality...what the stars really mean is that the unit has certain amenities to qualify for the 4 Star but it does not really mean the unit is clean and well maintained...at least that was our conclusion.
On a positive note, the grounds were maintained nicely....airy, plenty of green grass and pretty flowers here and there. There was no BBQ and no internet connection, though.
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