We arrived to find our 2 bedroom apartment at the Best Western Plus in Mammoth Lakes to have the Ice machine and soft drink vending machine right against the apartment living room wall. We are very light sleepers and would have not been able to handle the noise.
Matt at the front desk was trying hard to find a place to put us where our party of 4 adults and one child could still have the kitchen and be close together.
At first it was difficult, but Matt ask if we would be willing to try a room that had recently be down for service with air conditioner problems... well.... we said we'd take a look at it.
Very nice room (#309) but it hadn't been used and was a little warm... Matt tried to get the air on and with a few adjustments the room appeared to be cooling... We went to dinner and came back and the room was cold.... Back to the front desk.... Matt came to the rescue again.
We ended up with a very nice stay and all were happy to have the room we received.
We put Matt through the ringer as we have a very emotional party member that can be very difficult if things go a little bad.
Thanks for being patient with us and if you ever stay there, ask for Matt.... He'll do what he can to make sure your stay is nice.
- Official Description (provided by the hotel):
- The Best Western High Sierra Hotel is conveniently located in Mammoth Lakes near shopping, restaurants and public transportation. Our newly renovated hotel has beautiful guest rooms, an indoor pool and hot tub, exercise room, business center, game room, and our very own Cafe 203 complete with evening lounge. From our standard rooms with a king or two queen beds, to our suites with kitchenettes, we have a variety of accommodations to satisfy any desire. ... more less
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