We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Spot worth staying at!!” 4 of 5 stars
Review of BEST WESTERN PLUS High Sierra Hotel

Save Saved
You added BEST WESTERN PLUS High Sierra Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN PLUS High Sierra Hotel
3.5 of 5 Hotel   |   3228 Main St, Mammoth Lakes, CA 93546   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Low Rate, Guaranteed
Ranked #3 of 30 hotels in Mammoth Lakes
pacific palisades, ca
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
“A Spot worth staying at!!”
4 of 5 stars Reviewed December 30, 2012

We Just returned from a four night stay and we were very happy with our accommodations.
The last time we stayed at this facility it was managed by Holiday Inn but, some where over the last few years Best Western acquired the property and is now managing it. The property is clean and well cared for, The staff including; check-in, housekeeping and restaurant personnel were courteous, helpful and friendly. A plus with Best Western Management you now receive a complimentary hot Breakfast. The only down side I thought was the rate over the holiday break was higher than most hotels in the area.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, January 19, 2013
Dear Clubcar165,
Thank you for your fine review! While the owners and management are the same, the hotel re-branded a few years back from a Holiday Inn. Among many upgrades such as 37" flat screen TVs, and a new business center, we now offer the complimentary Hot Buffet breakfast that you enjoyed. We are one of the only hotels in the Mammoth Lakes area to offer this hot breakfast versus a simple continental one.
I am happy that you chose to spend your holidays with us and I hope that you had a chance to enjoy the daily cookies that the GM made during the holidays!!
We'll see you again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

374 people have reviewed this hotel

Traveler rating
    159
    155
    33
    15
    12
See reviews for
143
130
18
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 29, 2012 via mobile

Came here on a snowboarding Trip with lots of friends and we all enjoyed it. The hotel was comfy, clean, and nice. It has an indoor pool and jacuzzi and a little restaurant/bar. The staff was nice and let us check in early.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, January 19, 2013
Dear Triplover4,
I am so happy to hear that you enjoyed your stay with us while visiting Mammoth Mountain. If we have rooms all clean and ready to go, we will always check you in early. I'm glad that we were able to accommodate you!
See you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2012

A friend and I spent one night here before a backpacking trip in the Ansel Adams Wilderness, and had a very pleasant stay. The rooms were spacious, clean, comfortable, and very quiet, and the staff were very friendly and accommodating. The only minor complaint was that the breakfast was sort of "institutional," for lack of a better word, but I can't really complain about that because it was included in the price and there was plenty of variety. I would definitely stay here on my next visit to Mammoth.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, November 16, 2012
Dear JamesAlton,
Thank you for choosing to stay with us when you came to enjoy our spectacular Sierra Nevada Mountains. We appreciate your feedback and look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
crystal lake
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 14, 2012

Ok hotel if you want to sleep or watch tv. My issue came with the in room internet. Since I needed to do some work on the computer, I verified when checking in that they had in room dsl. Answer yes. When I got to the room, I was unable to log on. I attempted to get a room change, even though I had not messed up this one at all, this was not granted. I finally called the "technical help" number listed in the room for computer help. I was informed that this hotel has had issues with their remote site servors for quite some time and had done nothing to repair. So, you can go to the lobby to use your computer. Other non issue, the pool and hot tub were under repair, and there was quite a bit of ice in the parking lot which had no been addressed.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, November 16, 2012
Dear sbc228.
Thank you for your review. I am sorry to hear about your frustration with the internet access. There are a few challenges that we encounter regarding internet in our small town. With our location in the middle of the mountains, we have limited bandwidth that occasionally makes it difficult to stream video or utilize programs like Skype. This is a community wide issue that will not be resolved until more infrastructure is built. In the last week, however, we have replaced the wireless router on the 3rd floor which could have been the issue that you experienced while you were here. While we know the wireless internet can sometimes be problematic, we do have Ethernet cables available at the front desk and all rooms are hardwired as well so that might have been a good option for you.
Please also keep in mind that November is typically when our winters begin which mean snow and ice. While we plow, shovel, and salt to reduce slip and fall hazards, you will encounter winter conditions; please take the proper precautions.
Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uk
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 6, 2012

This was a very good find. The reception staff were very helpful, we arrived late afternoon and they gave us a idea of places to go bearing in mind the time of day. The local free bus goes from a stop close to hotel. The room was a good size and well maintained but the absence of a fridge was a disappointment. The restaurant served an excellent breakfast and we had a very good curry at the evening. All in all a good place to stay!

Room Tip: We had a room on the upper floor which was quiet.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, November 16, 2012
Dear Retire09UK,
It is nice to hear that you enjoyed your stay with us, our wonderful Hot Buffet Breakfast and dinner in our in-house Cafe 203. All of our rooms do have refrigerators, they are mini refrigerators located in a stand which has a microwave as well as the coffee maker.
Looking forward to seeing you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrieta
Top Contributor
156 reviews 156 reviews
35 hotel reviews
Reviews in 66 cities Reviews in 66 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed November 5, 2012

This is a 3 story hotel; all rooms are accessible from an inside hallway. As a female businessperson traveling alone, I felt very safe. I didn't try to access the Internet while I was there; the desk and chair were comfortable.

This property is NOT set up well for those in wheelchairs, walkers, etc. There are no handicapped parking spaces near the front entrance. There is only one elevator, and it is near the front entrance. There is another entrance on the other side of the hotel, but there is no elevator. In fact, where you walk in, it's a split-level entrance; one must either walk up or down to get to a floor. Strangely, it is by that entrance that you'll find the handicapped parking.

My room was equipped with a small frig, coffee maker, and microwave. There is a large indoor pool.

The room rate comes with a free FULL breakfast: bacon cooked the way I like it, sausage, eggs, French toast, fresh sliced fruit, juices, and all kids of breads and muffins. If I were just passing through town, I would stop and eat breakfast here.

Room Tip: If you have difficulties moving around, ask for a room near the elevator. Room 300 is right next to...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review, November 16, 2012
Dear Lepha,
Thank you for your detailed review and for your comments about the handicapped parking. We have 5 ADA rooms in the hotel and they are all located on the first floor close to the lobby for ease of access to the lobby, Cafe, and entrance with no stairs. The handicapped parking is in front of the side entrance as that area is the flattest path to the front lobby and as it receives the most sun, has the least amount of snow and ice in the winter. We have considered moving it but considering the severity of weather that we periodically receive in the winters, this was the best choice.
I am glad that you felt safe and enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, CA
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 1, 2012

A good Best Western Plus hotel in a very popular tourist area. The property is attractive, the room was clean and comfortable, and we rested well after a day of sightseeing. There is an indoor pool, but we didn't use it. The breakfast room is also the 302 Restauant. The breakfast offerings were good. The staff at the front desk was efficient and helpful.

Room Tip: Ask for a quiet room away from street and pool noise.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyEC, Director of Sales at BEST WESTERN PLUS High Sierra Hotel, responded to this review, November 5, 2012
Thank you for your comments. We appreciate the feedback and this helps us to improve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to BEST WESTERN PLUS High Sierra Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS High Sierra Hotel

Address: 3228 Main St, Mammoth Lakes, CA 93546
Phone Number:
Location: United States > California > Mammoth Lakes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 30 hotels in Mammoth Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS High Sierra Hotel 3.5*
Official Description (provided by the hotel):
The Best Western High Sierra Hotel is conveniently located in Mammoth Lakes near shopping, restaurants and public transportation. Our newly renovated hotel has beautiful guest rooms, an indoor pool and hot tub, exercise room, business center, game room, and our very own Cafe 203 complete with evening lounge. From our standard rooms with a king or two queen beds, to our suites with kitchenettes, we have a variety of accommodations to satisfy any desire. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, HotelsClick, Priceline, getaroom.com, Hotels.com and Agoda so you can book your BEST WESTERN PLUS High Sierra Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS High Sierra Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.