Mammoth Mountain Inn is ideally located at the bottom of Mammoth's main gondola. And if you are skiing, snowboarding or mountain biking, it's a location that simply cannot be beaten. The staff are great, friendly, helpful and efficient.
The hotel itself though is slightly tired. And my room, out back in the annex was not as nice as ones in the main building that I glimpsed as I walked past at cleaning time. The room was a decent size, but the decor was shabby, and the bathroom was small. The hallway carpets were not terribly clean. The vending machines were sold out of every product line for the duration of my stay. There was no air conditioning and it became oppressively stuffy during the night. Opening the window did the trick in August, but in mid-winter it might represent a challenge.
The hotel has good facilities, a great bar with a good selection of craft beers, a fabulous view of the mountain, and a great bar-keeper. There is a decent restaurant, a selection of free to borrow DVDs for the DVD player in each room.
The pool area and spa are very good. But annoyingly, the hotel charges a "resort fee" that was not mentioned prominently enough for my liking on Expedia, and which offers very little of value to the average guest. For me as a hike-in, the free shuttle to/from the town was welcome, but it stopped too early to enable me to have a night on the town without paying taxi fairs to get back.
There's a pretty decent lobby shop, which sells pastries and coffee. But very poor signage made it impossible to tell what they actually sold, or what any of it cost. When I arrived the table by the entryway was full of plastic glasses of lemonade - but there was nothing so say whether they were for sale, or complementary. There is coffee in jugs out front of the counter - with no instructions or prices, and a more impressive set of coffee machines behind the counter - but with no menu or prices. I wanted to buy, but didn't want the hassle of having to ask about everything they sold, so I shopped elsewhere.
As a hike in, I didn't have my iPhone with me, but there is a small (2 machine) business centre, but the machines are ancient and underpowered, and the web browser so old it will not support many modern email and collaboration websites. I had to register with, and use services that I do not normally use to be able to contact the outside world. You'll probably be able to make use of the free lobby WiFi.
Mammoth Mountain Inn needs a refurb. It needs to drop the resort fee. It's operating in a competitive market with lots of alternatives, and all it has over most of them is its excellent location.
- Official Description (provided by the hotel):
- Walk to the gondola. The Mammoth Mountain Inn is a great place to base your vacation if you want to wake up on the mountain itself. Stay in a recently remodeled craftsman style condo or suite. All rooms have slopeside access in winter. ... more less
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- Also Known As:
- Mammoth Mountain Hotel Mammoth Lakes
- Hotel Mammoth Mountain
- Inn Mammoth Mountain