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“Not luxury but good value” 3 of 5 stars
Review of BEST WESTERN Lehigh Valley Hotel & Conference Center

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BEST WESTERN Lehigh Valley Hotel & Conference Center
3.0 of 5 Hotel   |   300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #11 of 14 Hotels in Bethlehem
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
“Not luxury but good value”
3 of 5 stars Reviewed July 5, 2012

Recently spent a night here with family. We were in Bethlehem to hear music at Godfrey Daniels, a venue in downtown Bethlehem (about 10 minutes from hotel). We stayed here rather than in the center of town mainly because they had a pool. The pool was rather large and clean--fit our purposes perfectly. Checkin was smoothe and friendly. The staff from maintenance man to restaurant workers smiled and were polite to us.We requested a poolside room which was near the pool although not directly facing it. The room was large and clean. Beds were comfortable. Brakfast was was not bad--bacon, scrambled eggs and the usual things.
Bottom line---Not a luxury resort by any stretch of the imagination but definitely a good value for the area. We would stay here again if in the area.

Room Tip: Need to specify if you want a poolside room directly in front of pool.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, July 16, 2012
Thank you for reviewing your experiences on TripAdvisor. Your feedback provided is greatly appreciated and are glad we were a good value for your visit to the area.
We know there are many choices out there and truly appreciate your patronage.

Regards,
E. Busch
Managing Director, Best Wester PLUS Lehigh Valley Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
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    87
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See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2012

My family came down for New York to attend my nephews graduation last weekend. From the reviews i wasnt to sure if we were going to stay here, but we gave it a try and it was better then we thought. When we arrived there was a terrible storm and the front desk was crowed. The front desk staff was very nice and pleasent. Kristen checked us in and she was very helpful. The room smelled like smoke and the carpet was wet by the outside door. We came back to the desk and Scott listen to our issue and changed our room. The new room was great! outdated alittle but clean and perfect for what we needed. Breakfast was great and the pool was outdoors great until the rain came. Just update rooms and it will add value to this hotel.

Room Tip: Room next to the pool
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, June 15, 2012
Thank you for posting your experiences about the hotel. My staff is truely my greatest asset of the property. We know we are an older property but our goal is to have clean rooms and the best staff in the area and its great to see that is happening. Thank you again for your feedback as it will be shared with the staff and ownership.

Regards,
E Busch
Managing Director, Best West PLUS Lehigh Valley Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed June 1, 2012

The employees are very nice. To make reservations ask for Scott he is very nice. The server at The Cabana by the pool , her name is Kim very nice young lady. The cleaning staff they are all great. I would recommend Best western plus lehigh valley hotel & conference center in Bethlehem Pa for family stay or couples.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, June 6, 2012
Thank you for your review and your recent visit to our hotel. We know there are many choices out there and truly appreciate your patronage. It is great to hear that my team is making positive impressions on our guests. I firmly believe it's the hotel's staff that makes or breaks the success of one's hotel. We will be recognizing the two individuals who you mentioned in your review in our "Superstar" program, that rewards team members for their personalized service.
Thank you again for your kind words and we look forward to welcoming you back to our home soon again.

Regards,
E Busch
Managing Director, Best Western PLUS Lehigh Valley Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2012

We did not have very high expectations for this hotel based on some of the reviews we had read. To our surprise we had a very enjoyable stay. Even though this is an older property the lobby and common areas were very attactive. The rooms were older but our room had been recently updated with new mattresses and bathroom facilities. There is a very large swimming pool that is kept in great shape. There is a volleyball court and a Cabana in the pool area that sells drinks and snacks. They have a resturant, a sports bar as well a a dance/night club. All of these facilities were very nice. We dinned in the sports bar and were more than happy with the food and service. The complimentary breakfast was excellent.

Room Tip: The main area of the hotel encompasses the large swimming pool and recreation area. Interior rooms...
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, June 1, 2012
Thank you for posting your experiences about your stay. I are delighted to hear that my hotel exceeded your expectations. We are slowing updating many of our public areas to further enhance our guest's experiences. Thank you again for your kind words and hope to welcome you back again should you be in our area visting.

Regards,
E Busch
Managing Director, Best Western PLUS Lehigh Valley Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New Jersey
Top Contributor
56 reviews 56 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed May 21, 2012

The hotel is old and worn, somewhat clean(had to touch light switches with a towel).
I would've given it a higher review however its ranked as a 3 star because of the amenities, but needs a lot of work and updating.
Free breakfast was a plus.

Room Tip: Ask for a room away from outside doors as they have the smoking pots for smokers.
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  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, May 25, 2012
Thank you for sharing your experiences concerning your recent stay at my hotel. I apologize that your expectations were not exceeded. We strive to ensure all our guests have a enjoyable and satisfying visit. We are an older facility but hope our staff's quality service can shine through. Your feedback is very much appreciated and I can assure you that we use this information as continue to update the property and share it with our ownership as well.

Regards,
E. Busch
Managing Director, Best Wester PLUS Lehigh Valley Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater Beach
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012

Was up for a visit to my hometown for a wedding. Had a great time at the event. Beautiful ballroom, good food and great service. Property is a little dated but the room was clean and comfortable.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, May 1, 2013
Thank you for sharing your experiences about your visit to our hotel on TripAdvisor. Your feedback is valued and used to better our guest's experiences in the future.

Regards,
Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southwest VA
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2012 via mobile

Room was nice and clean. Great continental breakfast was a plus. Close to shopping and easy access from Route 22. Staff was very nice and check in was a breeze!

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ESBusch, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review, May 18, 2012
Thank you for posting your experiences about your stay. I are delighted to read my team and hotel services met the needs for your stay in the area. Thank you again for your kind words and hope to welcome you back again should you be in our area visting.

Regards,
E Busch
Managing Director, Best Western PLUS Lehigh Valley Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Lehigh Valley Hotel & Conference Center

Address: 300 Gateway Drive, (at Routes 22 & 512), Bethlehem, PA 18017-9076
Phone Number:
Location: United States > Pennsylvania > Bethlehem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Bethlehem
#12 Business Hotel in Bethlehem
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Lehigh Valley Hotel & Conference Center 3*
Number of rooms: 192
Official Description (provided by the hotel):
Located in historic Bethlehem, Pennsylvania, this charming full-service hotel offers modern conveniences perfect for business and leisure travelers alike. The BEST WESTERN Lehigh Valley Hotel & Conference Center is located in the heart of Pennsylvania's scenic Lehigh Valley, allowing guests easy access to popular attractions and surrounding cities, including Allentown, Easton and Philadelphia. Enjoy walking through historic Bethlehem or appreciate local art at Banana Factory®, the Allentown Art Museum or the unique SteelStacks®. There's plenty of family-friendly fun at the nearby Dorney Park and Wildwater Kingdom, the DaVinci Discovery Center and Crayola® Factory. Or, hedge your bets at Sands Casino, just five miles away. Lehigh University and several other local colleges are also only minutes away from this Bethlehem hotel.Perfect for well-executed events and stunning weddings, this property is a premier event venue in Lehigh Valley. With more than 13,000 square feet of flexible meeting space, we can accommodate events of up to 800 people. Guests traveling on business will appreciate the hotel's full business services and close proximity to corporate locations such as the Lehigh Valley Industrial Park, Lehigh Valley Hospital, Specialty Minerals, Booch Rexroth and more. For added convenience, the BEST WESTERN Lehigh Valley & Conference Center is just three miles from the Lehigh Valley International Airport. Each of the 192 spacious, well-appointed guest rooms at this pet-friendly Bethlehem hotel features a microwave, refrigerator, cable satellite television with HBO® and high-speed Internet access. Start the day off with a complimentary full breakfast and unwind in the evening with a drink at the onsite restaurant or cocktail lounge, complete with live entertainment. Other hotel amenities include the largest outdoor swimming pool in the area, an exercise facility and children's activities.Make a reservation today and save at the BEST WESTERN Lehigh Valley Hotel & Conference Center! ... more   less 
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Also Known As:
Best Western Plus Lehigh Valley Hotel Bethlehem
Best Western Plus Lehigh Valley Hotel And Conference Center
Bethlehem Best Western
Best Western Bethlehem

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